Maryland's newly launched portal for unemployment insurance is grappling more problems.|| Coronavirus updates | Maryland's latest numbers | Rumor Control ||The BEACON One-Stop Online Application website launched April 24. It was touted as a streamlined one-stop shop. Laid-off 11 News viewers have described it as a massive fail from the start."Now that we're on the new BEACON web cert, it has definitely created a major problem for all of us," said Dianne Bilbo, an Eastern Shore resident.After seven days of crashes and hundreds of thousands of people waiting in a virtual line, there's now a whole new set of issues."Something's gotta be done," Bilbo said. "There's a lot of people out here that need the money. It's the beginning of the month and we all have bills."Then, the unemployment benefits stopped, 11 News viewers said."I filed for unemployment back in March. I received my first payment on April 1, and since that initial deposit on the first, I have not received any other further unemployment compensation," said William Little, of Bel Air. "The phones are definitely bogged down, and the other avenue of emails, no response there. It's really leaving myself, and I'm sure a lot of fellow Marylanders, frustrated."The viewers with whom 11 News spoke were some of the first Marylanders laid off during the coronavirus pandemic. At first, they said, unemployment benefits arrived promptly, and then they just stopped."I was getting my benefits for three weeks and then it just stopped. I've been calling and sent multiple emails, but I can't get any clarification," a Baltimore County man told 11 News."She received the first week's payment, then a couple of weeks later, the second week's payment, and that was a couple of weeks ago, and she hasn't received any further payments," said Robert Sohlberg, of Baltimore.With no answers online or over the phone from the state or Sagitec, the company the state blames for bungling the build, thousands of people are turning to each other to fill the information gap: A Facebook page has been created with more than 8,000 members as of Friday afternoon.No one has responded to 11 News from the Maryland Department of Labor or Sagitec despite two full days of asking what's going on and whether it's on their end of the users' end.The Unemployment Insurance Claim Center hours have been extended weekdays to 7 a.m. to 6 p.m., and claims centers will be open on Saturdays from 8 a.m. to noon -- call 410-949-0022.The BEACON One-Stop Online Application website was launched April 24 and has posed problems for many Marylanders since.Announced April 27, the Maryland Department of Labor is implementing a new gating system:SUNDAYS and MONDAYS: ONLY residents who are filing weekly claim certifications will be able to file. People who cannot file weekly claim certifications on Sunday or Monday can file it on any other day.TUESDAYS through SATURDAYS: Residents can file new claims as well as complete all other activities.Those applying online will see a virtual waiting line: "By entering this system, you will be able to see how many individuals are waiting for site access, receive an estimated wait time that is constantly updated and sign up to receive an email when the system is ready for you to access the platform," the Maryland Department of Labor posted online April 27.|| Click here to access the BEACON application ||ALSO: Department of Labor creates YouTube videos to help with filing unemploymentThe BEACON website will be taken offline from 1 a.m. to 3 a.m. so that the vendor can run diagnostics and for maintenance.If you have questions about the new application, you can read the DOL's BEACON One-Stop FAQs.More information: How to apply for unemployment insurance.