Exporting to the EU or worldwide? |
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Dear < Name >
From 1 January, you need to make some changes to the way you send items to the EU.
The agreement between the UK and the EU means the UK is no longer part of the EU’s single market and customs union and new rules apply.
You now need to complete and attach a customs declaration form, provide electronic customs data and determine how VAT and duties will be paid for items to all international destinations.
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6 steps to meeting the new rules...
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1. GB EORI number
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It’s now mandatory to have a GB EORI number to export to all international destinations. It’s unique to you and can be inserted in the VAT field on the customs declaration form (CN22 or CN23) to help with customs compliance.
If you don’t have one apply now at gov.uk/eori.
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2. Customs declaration forms
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Electronic customs data is obtained by
scanning a CN22 customs declaration form (for items up to £270) or a CN23 (for items of £270 or over). It is now mandatory for this to be provided for overseas items (excluding personal correspondence).
Complete the appropriate customs declaration clearly in block letters and attach it to the outside of your parcel. It is your responsibility to ensure the customs declaration includes an accurate description of the goods, their weight and value, your EORI number, the correct HS code and whether it’s a gift or commercial item. A customs declaration form is not required for customers sending items from Northern Ireland to the EU.
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3. HS product codes
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It is mandatory to include the Harmonised System (HS) code. This will help customs authorities identify the item, regardless of language barriers. You can access our HS lookup tool at parcelforce.com/tariffcode or visit gov.uk/trade‑tariff.
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4. S10 barcode
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All untracked items (excluding those containing personal correspondence only) being sent overseas from the UK will now require an S10 barcode on the outside of the parcel. This links with the information on your customs declaration form. Sheets of adhesive barcodes are available to order in the usual way. For tracking and signature services the label barcode acts as the S10.
Customs authorities abroad are increasing their compliance checks, meaning incomplete or inaccurate CN22 or CN23 forms or missing S10 barcodes may result in additional charges or items being delayed, returned or seized.
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6. How taxes and duties can be paid
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Franking services are provided on a Delivered Duties Unpaid (DDU) basis.
Our postal partners will collect the import VAT (and customs duty) from your EU customer prior to delivery, alongside a handling fee.
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To find out more about the new mandatory customs requirements and VAT and customs duties, contact your Account Manager or see royalmail.com/brexit.
Regards
Guy Fischer
International Commercial Director, Royal Mail
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