Portland Community College | Portland, Oregon

Instructional Support Technician IV

• Title: Instructional Support Technician IV
• Class: Classified
• Exempt Status: Non-exempt
• Grade: 19

Nature and Scope of Work

Under the technical direction of one or more members of the faculty or an instructional administrator, prepares laboratories and classrooms for instructors; plans and designs experiments/demonstrations; participates in the delivery of the actual instruction and provides student supervision, assistance and evaluation and/or has been assigned lead responsibilities over classified staff.

Distinguishing Characteristics

This classification is distinguished from other levels in the Instructional Support Technician series by the requirement to work independently in resolving problems and making decisions; participate in the delivery of actual instruction and/or serve as lead worker over classified employees.

Principal Accountabilities (includes some or all of the following)

1. Works with students individually or in groups to enhance their learning in the assigned laboratory; provides direct assistance in the use of equipment and materials needed for instruction; orients students to the laboratory. Sets up established laboratory experiences for students as required by course outline or faculty direction; when necessary may modify laboratory experience to achieve desired results; evaluates student progress and provides this information to instructors; may lecture on specific elements of the laboratory work; may administer tests.
2. Serves as lead worker; coordinates the day-to-day activities and oversees the work of classified, casual and student workers in the preparation of multiple laboratories. Participates in the interview process and makes hiring recommendations. Coordinates staffing, develops work schedules, trains staff in laboratory preparation and in the safe maintenance and use of equipment and set up and creates EPAFs and processes timesheets. In collaboration with Department Chairs, creates class schedules that ensure maximum class offerings for available space.
3. Orders department laboratory supplies and equipment and instructional materials utilizing blanket purchase orders and/or College purchasing card. Adheres to College purchasing guidelines. Tracks expenditures and reconciles bank statements. May negotiate pricing with vendors and research alternative suppliers.
4. Maintains and inventories equipment, materials, supplies, live specimens and written materials required for student instructional needs; may perform or schedule repairs on equipment; checks out equipment, supplies, materials to students; maintains contact with appropriate vendors.
5. Coordinates the support activities of the laboratory (ies); establishes procedures for the use of equipment, supplies, materials, machinery and other items used; ensures that faculty and students are oriented to the proper use of the laboratory(ies) and personal protective equipment.
6. Participates in departmental staff meetings, advisory committee and safety committee meetings; over the telephone or in person provides students, staff, instructors and public with information relating to specific programs; may represent the department/program to interested groups in the community. May represent the department at divisional meetings.
7. May reconcile expenditure transactions for assigned department against College database budget reports. Processes the transfer of monies as required to ensure accounts are balanced. Authorizes limited budget expenditures up to authorized amount.
8. May be required to handle, store and dispose of hazardous materials following Department of Environmental Quality (DEQ) and/or other regulatory agency protocols. Maintains Material Safety Data Sheets (MSDS).
9. Maintains records of activities undertaken in the support of the laboratory(ies) which may include typing forms, inputting data or otherwise retaining information regarding the acquisition, maintenance and distribution of equipment, materials, supplies and/or written materials.
10. Provides for the general cleanliness and security of the laboratory(ies) or work areas; assists in providing for a safe environment for the conduct of the laboratories. Reports maintenance problems as they occur.
11. Performs other related duties as assigned.

Work Environment and Physical Requirements

Work pressure, disturbances of work flow and/or irregularities in work schedule are expected and occur on an intermittent basis. Changes in the performance environment require occasional upgrading of skills. Working conditions may be somewhat disagreeable requiring occasional exposure to safety hazards, noise and temperature extremes. Some learned physical skills are required. Physical effort such as frequent standing, walking and lifting; guiding and/or carrying of lightweight materials or equipment; occasional periods of sustained effort.

Minimum Qualifications

High school diploma or equivalent and two years of post-secondary education in a specific technical discipline appropriate to the instructional support. Three years of experience in the technical area are required; relevant experience may substitute for the post-secondary education requirement on a year-for-year basis. Must have proven written and oral communications skills adequate to assist students in understanding the work they are to perform. Proven ability to lead others and evaluate performance. Depending on laboratory assignment, some positions may also require specialized knowledge and program-specific certifications.

Reviewed: 12/18

• Revised: 11/12
• Replaces: 5/11