Michael Lane’s Post

View profile for Michael Lane, graphic

Managing Director, Chair of U.S. Wealth

As the discussions surrounding #ChatGPT and its potential to replace human jobs in various industries continue to swirl, it's natural to wonder if financial #advisors have cause for concern. That's why I loved this article from Samuel Taube, asking ChatGPT questions about personal finance and seeing its answers. While AI-powered solutions like ChatGPT may be able to provide information and insights on loads of subjects, including personal finance, relatively accurately, they lack what I see as the biggest part of being a trusted advisor and financial professional: humanity. #AI can't build a relationship with someone, figure out their needs, and manage their finances based on trust, partnership, and compassion, while using the latest and greatest portfolio tools. I’ve also learned over time to not just listen, but to watch. Body language may at some time in the future be “readable” by AI and incorporated, but until then, I know I don’t just listen- I watch how committed someone is to an answer about goals, desires, and needs. Body language is just as important to me, as what someone says. Those are essential pieces of the puzzle to me, and humans are still beating out the chatbots on this one. I'll say this though: As AI continues to evolve and advance, it will be fascinating to see how it impacts the financial services industry. I can't wait to see the ways the world will be different in just a few years. Great story from NerdWallet! http://bit.ly/3KeiQkS For more on ChatGPT, visit out iShares insights hub: https://bit.ly/3YwAGni

ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why - NerdWallet

ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why - NerdWallet

nerdwallet.com

To view or add a comment, sign in

Explore topics