Mastering the art of performance management

Contents

• Introduction Introduction

  • Mastering the art of performance management

    38s
• 1. Defining Job Roles 1. Defining Job Roles

  • Defining the optimal mix of skills required in each job role

    2m 52s
  • (Locked)
    Creating excellent job role descriptions

    3m 8s
• 2. Goal Setting Basics 2. Goal Setting Basics

  • (Locked)
    Choose the right mix of goals and KPIs

    2m 30s
  • (Locked)
    Creating SMART goals

    2m 43s
• 3. Giving and Receiving Effective Feedback 3. Giving and Receiving Effective Feedback

  • (Locked)
    Optimizing feedback

    3m 5s
  • (Locked)
    Obtaining and benefiting from 360-degree feedback

    2m 56s
• 4. Reviewing and Rewarding Performance 4. Reviewing and Rewarding Performance

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    How to conduct performance appraisals

    3m 17s
  • (Locked)
    Rewarding and recognizing performance

    3m 23s
• 5. Defining the Learning Needs of the Team 5. Defining the Learning Needs of the Team

  • (Locked)
    Conducting a needs analysis and creating a development plan

    3m 56s
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    Using coaching as a development tool

    3m 12s
• 6. Managing Poor Performance 6. Managing Poor Performance

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    Analyzing the reasons for poor performance

    2m 51s
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    Correcting performance issues

    3m 8s
• 7. Maintaining High Performance 7. Maintaining High Performance

  • (Locked)
    Helping high performers remain focused and motivated

    2m 44s
  • (Locked)
    Creating and maintaining a high-performance culture

    3m 7s
• Conclusion Conclusion

  • (Locked)
    Performance management: An evolving practice

    1m 16s