Key information

  1. Status: Approved for delivery
  2. Reference: ST0220
  3. Version: 1.1
  4. Level: 4
  5. Typical duration to gateway: 24 months
  6. Typical EPA period: 2 months
  7. Maximum funding: £16000
  8. Route: Health and science
  9. Date updated: 14/02/2024
  10. Approved for delivery: 31 October 2016
  11. Lars code: 150
  12. EQA provider: Ofqual
  13. Review:

    This apprenticeship standard will be reviewed after three years. 

Print apprenticeship summary

Apprenticeship summary

Overview of the role

Working in hospitals, primary care and other healthcare settings, carrying out routine technical and scientific procedures. Supporting healthcare science (HCS) practitioners and clinical scientists.

Occupation summary

This occupation is found in hospitals, general practice and other settings in the health sector.

Employers can vary in size from a large national organisation such as the NHS through to a private practice.

 

Healthcare Science Associates work in Life Sciences, Physiological Sciences, Physical Sciences, Clinical Engineering, Clinical Bioinformatics in environments such as outpatient departments laboratories and engineering workshops.

 

The individual environment they work in determines the full scope of their role and the range of tests and activities they carry out.

 

Healthcare Science Associates are part of a wider team contributing to safe patient care across all care pathways from conception to end of life across all areas of healthcare science.

 

The broad purpose of the occupation is to perform a range of technical and scientific procedures and support the work of Healthcare Science Practitioners and Clinical Scientists.

 

The Healthcare Science Associate performs routine healthcare science investigations and communicates their results.

 

Healthcare Science Associates are likely to support the development and maintenance of healthcare science standards and protocols. They may contribute to the functioning of clinical, diagnostic and therapeutic services. They might help with quality controlling the technical processing of samples or tests. They may also manage medical equipment.

The Healthcare Science Associate follows specific procedures in accordance with health, safety, governance and ethical requirements.

 

In their daily work, an employee typically interacts with Healthcare Science professionals, the wider multi-disciplinary healthcare team, patients and the public.

They also support other members of the multi-disciplinary team with procedures from conception through to completion.

 

A Healthcare Science Associate will be responsible for performing diagnostic tests and tasks. They will also record and escalate adverse incidents or any results requiring urgent action to senior staff. They will deliver training and guidance to others.

 

They will support others on performing investigations and the appropriate use of equipment. They will plan their own workload and supervise that of others. They will ensure the effective use of stock and physical resources.

 

The Healthcare Science Associate follows specific procedures in accordance with health, safety, governance and ethical requirements.

 

A Healthcare Science Associate will contribute to multi-professional teamwork and to the day-to-day supervision of the service and its staff. They will ensure the accuracy of data recorded and collected. They will also take part in quality improvement, research and improvement as required by the role.

Typical job titles include:

Healthcare science associate

Duties

  • Duty 1 Practice professionally and within the limits of own competence and the role, adhering to the standards, policies and protocols used in the workplace.
  • Duty 2 Provide technical scientific services and use problem solving skills to recognise and address issues.
  • Duty 3 Support the provision of clinical care.
  • Duty 4 Use communication techniques to facilitate understanding and provide feedback.
  • Duty 5 Provide leadership to colleagues and work in partnership with the wider healthcare team.
  • Duty 6 Maintain a healthy, safe and secure workplace and support others to do the same.
  • Duty 7 Adhere to quality procedures relevant to own role and take part in audit or service improvement programmes that contribute to patient care.
  • Duty 8 Contribute to innovation or research within scope of own role.
  • Duty 9 Maintain and develop own competence and that of others by taking part in personal and professional development.
  • Duty 10 Promote information governance and maintain confidentiality.

Apprenticeship summary

ST0220, healthcare science associate level 4

This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.

What is an end-point assessment and why it happens

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.

The length of the training for this apprenticeship is typically 24 months. The EPA period is typically 2 months.

The overall grades available for this apprenticeship are:

  • fail
  • pass
  • distinction

When you pass the EPA, you will be awarded your apprenticeship certificate.

EPA gateway

The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.

The gateway requirements for your EPA are:

  • achieved English and mathematics qualifications in line with the apprenticeship funding rules
  • for the professional discussion underpinned by a portfolio of evidence, you must submit a portfolio of evidence

  • passed any other qualifications listed in the occupational standard

For the healthcare science associate, the qualification required is:

Level 4 Diploma in Healthcare Science (603/2313/9)

Level 4 Diploma in Healthcare Science (Anatomical Pathology Technology) (603/3970/6)

Sunderland University Level 4 Diploma in Healthcare Science

Assessment methods


Observation with questions

You will be observed by an independent assessor completing your work. It will last at least 2 hours. They will ask you at least 5 questions.


Professional discussion underpinned by a portfolio of evidence

You will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 14 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.

The EPAO will confirm where and when each assessment method will take place.

Who to contact for help or more information

You should speak to your employer if you have a query that relates to your job.

You should speak to your training provider if you have any questions about your training or EPA before it starts.

You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.


Reasonable adjustments

If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.


Professional recognition

This apprenticeship aligns with Academy for Healthcare Science for Healthcare Science Associate Register (non-accredited)

Please contact the professional body for more details.

This apprenticeship aligns with The Science Council for Registered Science Technician (RSciTech)

Please contact the professional body for more details.

Print occupational standard

Details of the occupational standard

Occupation summary

This occupation is found in hospitals, general practice and other settings in the health sector.

Employers can vary in size from a large national organisation such as the NHS through to a private practice.

 

Healthcare Science Associates work in Life Sciences, Physiological Sciences, Physical Sciences, Clinical Engineering, Clinical Bioinformatics in environments such as outpatient departments laboratories and engineering workshops.

 

The individual environment they work in determines the full scope of their role and the range of tests and activities they carry out.

 

Healthcare Science Associates are part of a wider team contributing to safe patient care across all care pathways from conception to end of life across all areas of healthcare science.

 

The broad purpose of the occupation is to perform a range of technical and scientific procedures and support the work of Healthcare Science Practitioners and Clinical Scientists.

 

The Healthcare Science Associate performs routine healthcare science investigations and communicates their results.

 

Healthcare Science Associates are likely to support the development and maintenance of healthcare science standards and protocols. They may contribute to the functioning of clinical, diagnostic and therapeutic services. They might help with quality controlling the technical processing of samples or tests. They may also manage medical equipment.

The Healthcare Science Associate follows specific procedures in accordance with health, safety, governance and ethical requirements.

 

In their daily work, an employee typically interacts with Healthcare Science professionals, the wider multi-disciplinary healthcare team, patients and the public.

They also support other members of the multi-disciplinary team with procedures from conception through to completion.

 

A Healthcare Science Associate will be responsible for performing diagnostic tests and tasks. They will also record and escalate adverse incidents or any results requiring urgent action to senior staff. They will deliver training and guidance to others.

 

They will support others on performing investigations and the appropriate use of equipment. They will plan their own workload and supervise that of others. They will ensure the effective use of stock and physical resources.

 

The Healthcare Science Associate follows specific procedures in accordance with health, safety, governance and ethical requirements.

 

A Healthcare Science Associate will contribute to multi-professional teamwork and to the day-to-day supervision of the service and its staff. They will ensure the accuracy of data recorded and collected. They will also take part in quality improvement, research and improvement as required by the role.

Typical job titles include:

Healthcare science associate

Occupation duties

Duty KSBs

Duty 1 Practice professionally and within the limits of own competence and the role, adhering to the standards, policies and protocols used in the workplace.

K1 K2 K3 K4

S1 S2 S3 S4

B1 B2 B3 B4 B6

Duty 2 Provide technical scientific services and use problem solving skills to recognise and address issues.

K5 K6 K7 K8 K9 K10

S5 S6 S7 S8 S9 S10

B1 B2 B3 B4 B6

Duty 3 Support the provision of clinical care.

K11 K12 K13 K14 K15

S11 S12 S13 S14 S15

B1 B2 B3 B4 B6

Duty 4 Use communication techniques to facilitate understanding and provide feedback.

K16 K17 K18 K21 K22

S16 S17 S18 S21 S22

B1 B2 B3 B4

Duty 5 Provide leadership to colleagues and work in partnership with the wider healthcare team.

K23 K24 K25 K26 K27

S23 S24 S25 S26 S27

B1 B2 B3 B4

Duty 6 Maintain a healthy, safe and secure workplace and support others to do the same.

K28 K29 K30 K31 K32 K33 K34

S28 S29 S30 S31 S32 S33 S34

B1 B2 B3 B4 B6

Duty 7 Adhere to quality procedures relevant to own role and take part in audit or service improvement programmes that contribute to patient care.

K35 K36 K37

S35 S36 S37

B1 B2 B3 B4 B6

Duty 8 Contribute to innovation or research within scope of own role.

K38 K39

S38 S39

B1 B2 B3 B4 B6

Duty 9 Maintain and develop own competence and that of others by taking part in personal and professional development.

K40 K41 K42 K43 K44

S40 S41 S42 S43 S44

B1 B2 B3 B4 B5

Duty 10 Promote information governance and maintain confidentiality.

K19 K20

S19 S20

B1 B2 B3 B6

KSBs

Knowledge

K1: The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. Back to Duty

K2: The scope of own role, including the limitations of own competence and that of others in your team. Back to Duty

K3: The importance of probity, honesty and integrity in professional practice. Back to Duty

K4: The importance of mental health, wellbeing and resilience of yourself and your team. Back to Duty

K5: Underpinning healthcare science relevant to own role and services provided. Back to Duty

K6: The methods and techniques for resolving problems. Back to Duty

K7: The principles of equipment management. Back to Duty

K8: The importance of Standard Operating Procedures and the requirements for drafting them and keeping them up to date. Back to Duty

K9: The principles of critical evaluation of the evidence base that underpins own technical practice. Back to Duty

K10: A range of different data presentation methods appropriate for the audience or circumstances including digital considerations. Back to Duty

K11: The principles of person-centred care. Back to Duty

K12: The principles of a ‘duty of care’ and safeguarding. Back to Duty

K13: The rights of individuals and own role with regard to informed consent. Back to Duty

K14: Key factors influencing dignity, rights, privacy and confidentiality. Back to Duty

K15: Technical investigations appropriate to clinical conditions encountered within scope of own role. Back to Duty

K16: Technical information and appropriate ways to present it including the use of digital technology. Back to Duty

K17: The importance of active listening, observation, the use of language and feedback. Back to Duty

K18: Barriers to communication and techniques for addressing them. Back to Duty

K19: The importance of information governance and the legislation and protocols that apply to own role and your team members. Back to Duty

K20: Confidentiality of consultation/medical records and the limits of the concept of confidentiality. Back to Duty

K21: Best practice for presenting information including the use of digital resources. Back to Duty

K22: The policy and procedure for complaints and difficult situations. Back to Duty

K23: The importance of working within the wider healthcare team and how healthcare science impacts on the wider delivery of services. Back to Duty

K24: The principles for planning, agreeing and checking the work of the team in line with protocols. Back to Duty

K25: Where to go for help and support about anything related to own and the team’s work. Back to Duty

K26: The principles of leadership and teamworking. Back to Duty

K27: Why it is important to be aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team. Back to Duty

K28: Legislation and policies relating to health and safety at work and own responsibilities. Back to Duty

K29: The meaning and implications of ‘risk’ and ‘risk assessment’, including the importance of disseminating findings and protocols for implementing outcomes. Back to Duty

K30: What to do in situations that could cause harm to self or others such as critical incidents. Back to Duty

K31: The principles of safe lifting and handling of individuals, equipment or other items. Back to Duty

K32: Infection prevention and control requirements relevant to own role. Back to Duty

K33: The hazardous materials and substances in own workplace and ways to manage them safely. Back to Duty

K34: The principles of training others in health, safety and security practices relevant to own role. Back to Duty

K35: Quality management, improvement, and audit within own area of practice. Back to Duty

K36: The governance and ethical framework applied to audit and its contribution to patient care. Back to Duty

K37: Audit or service outcomes and the importance of continuous improvements. Back to Duty

K38: The benefits of evidence, evaluation, innovation or research to healthcare science practice. Back to Duty

K39: The importance of developing and introducing innovation and sustainability into practice. Back to Duty

K40: The importance of critical reflection in helping maintain and support the quality and safety of patient care. Back to Duty

K41: The scope of own role and the importance of continuing personal and professional development. Back to Duty

K42: The principles of mentoring practice and the underpinning theories of mentoring. Back to Duty

K43: The importance of appraisal, performance review and preparing action plans. Back to Duty

K44: The principles underpinning the practical training of others in techniques and procedures. Back to Duty

Skills

S1: Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. Back to Duty

S2: Work within the scope of the role, the limits of own knowledge and skills and support others to do the same. Back to Duty

S3: Act in line with probity requirements and support others to do the same. Back to Duty

S4: Promote mental health, wellbeing and resilience in the workplace. Back to Duty

S5: Provide technical healthcare-science-based services relevant to own role. Back to Duty

S6: Recognise problems and seek technical solutions to them and support others to do the same. Back to Duty

S7: Perform a range of equipment management activities appropriate to own role including fault-finding, preventative maintenance, calibration or repair. Back to Duty

S8: Contribute to the drafting or revising of Standard Operating Procedures (SOPs). Back to Duty

S9: Support decisions made to initiate, continue, modify or cease using techniques or procedures. Back to Duty

S10: Analyse, interpret, record and present healthcare science technical data. Back to Duty

S11: Provide or support the provision of person-centred care. Back to Duty

S12: Take responsibility for any care provided by yourself and your team members including adhering to duty of care and safeguarding requirements. Back to Duty

S13: Apply policy and protocols that relate to informed consent. Back to Duty

S14: Protect the dignity, rights, privacy and confidentiality of individuals and support others to do the same. Back to Duty

S15: Deliver or support the delivery of high quality technical clinical procedures in the investigation or management of individuals. Back to Duty

S16: Convey information using appropriate techniques. Back to Duty

S17: Give and receive feedback that informs your own practice and that of others in the team. Back to Duty

S18: Use techniques to reduce communication barriers and support others to do the same. Back to Duty

S19: Keep accurate, confidential records and produce reliable data, inputting and retrieving information within required governance processes and checking that others do the same. Back to Duty

S20: Share information correctly as part of the healthcare science team and the multi-professional team. Back to Duty

S21: Use technology to present information. Back to Duty

S22: Follow protocols for dealing with or reporting difficult situations and complaints. Back to Duty

S23: Work as part of the healthcare science team and the wider healthcare team to provide healthcare science services. Back to Duty

S24: Plan, review and report on the work of a team and individuals within it. Back to Duty

S25: Follow delegation, reporting and escalation protocols appropriate to own role. Back to Duty

S26: Demonstrate leadership skills appropriate to own role and work in partnership with the healthcare science and wider healthcare team. Back to Duty

S27: Help create the conditions that assist the team in providing a supportive environment for colleagues. Back to Duty

S28: Maintain and check that others maintain a safe and healthy working environment. Back to Duty

S29: Participate in the management of risk, supporting others to do the same. Back to Duty

S30: Take appropriate action in response to incidents or emergencies, reporting or escalating as required by the situation. Back to Duty

S31: Move and transport items safely for example individuals or equipment and items. Back to Duty

S32: Adhere to protocols for infection prevention and control and support others to do the same. Back to Duty

S33: Follow guidelines and procedures for handling hazardous materials and substances. Back to Duty

S34: Demonstrate relevant health, safety or security practices to others in the team. Back to Duty

S35: Take part in quality management technical audit processes relevant to own role. Back to Duty

S36: Participate in audit or service improvement programmes. Back to Duty

S37: Share the outcome of audit or service improvement with others. Back to Duty

S38: Support the improvement of healthcare science practice by taking part in innovation or research or service improvement activities. Back to Duty

S39: Undertake audit, research or other activities which support quality improvement, innovation and sustainability in healthcare science. Back to Duty

S40: Critically reflect on your technical and non-technical practice and how it impacts on the quality and safety of patient care. Back to Duty

S41: Work within the limits of your personal competence, keeping up-to-date by engaging in continuing personal and professional development. Back to Duty

S42: Take part in mentoring processes with colleagues and students. Back to Duty

S43: Respond to appraisal or performance review and feedback in relation to your own development and action plans. Back to Duty

S44: Supervise and demonstrate practical skills to others. Back to Duty

Behaviours

B1: Treat people with dignity. Back to Duty

B2: Champion equality and diversity. Back to Duty

B3: Show compassion, respect and empathy. Back to Duty

B4: Be honest, conscientious and committed. Back to Duty

B5: Committed to continuously developing their own professional practice. Back to Duty

B6: Committed to working to the standards of good scientific practice for the Healthcare science professions. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Other mandatory qualifications

Level 4 Diploma in Healthcare Science (603/2313/9)

Level: 4

Ofqual regulated

Level 4 Diploma in Healthcare Science (Anatomical Pathology Technology) (603/3970/6)

Level: 4

Ofqual regulated

Sunderland University Level 4 Diploma in Healthcare Science

Level: 4

Professional recognition

This standard aligns with the following professional recognition:

  • Academy for Healthcare Science for Healthcare Science Associate Register (non-accredited)
  • The Science Council for Registered Science Technician (RSciTech)
Print EPA plan

End-point assessment plan

V1.1

Introduction and overview

This document explains the requirements for end-point assessment (EPA) for the healthcare science associate apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

Healthcare science associate apprentices, their employers and training providers should read this document.

A full-time healthcare science associate apprentice typically spends 24 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.

The EPA should be completed within an EPA period lasting typically 2 months.

The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.

An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the apprenticeship provider and assessment register (APAR).

This EPA has 2 assessment methods.

The grades available for each assessment method are below.

Assessment method 1 - observation of practice with questions:

  • fail
  • pass

Assessment method 2 - professional discussion underpinned by a portfolio of evidence:

  • fail
  • pass
  • distinction

The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:

  • fail
  • pass
  • distinction

EPA summary table

On-programme - typically 24 months

The apprentice must:

  • complete training to develop the knowledge, skills and behaviours (KSBs) outlined in this apprenticeship’s standard
  • complete training towards English and mathematics qualifications in line with the apprenticeship funding rules

  • compile a portfolio of evidence

  • complete training towards the qualification listed in the healthcare science associate apprenticeship standard

The qualification required is one of the following:

Level 4 Diploma in Healthcare Science (603/2313/9)

Level 4 Diploma in Healthcare Science (Anatomical Pathology Technology) (603/3970/6)

Sunderland University Level 4 Diploma in Healthcare Science

End-point assessment gateway

The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship.

The apprentice must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

  • have passed 1 of the following:
    • Level 4 Diploma in Healthcare Science (603/2313/9)

    • Level 4 Diploma in Healthcare Science (Anatomical Pathology Technology) (603/3970/6)

    • Sunderland University Level 4 Diploma in Healthcare Science

    For the professional discussion underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.

    Gateway evidence must be submitted to the EPAO along with any organisation specific policies and procedures requested by the EPAO.

    End-point assessment - typically 2 months

    The grades available for each assessment method are below

    Observation of practice with questions:

    • fail

    • pass

    Professional discussion underpinned by a portfolio of evidence:

    • fail

    • pass

    • distinction

    Overall EPA and apprenticeship can be graded:

      • fail
      • pass
      • distinction

    Professional recognition

    This apprenticeship aligns with:

    • Academy for Healthcare Science for Healthcare Science Associate Register (non-accredited)

    This apprenticeship aligns with:

    • The Science Council for Registered Science Technician (RSciTech)

    Re-sits and re-takes
    • Re-take and re-sit grade cap: pass
    • Re-sit timeframe: typically 3 months
    • Re-take timeframe: typically 6 months

    Duration of end-point assessment period

    The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 2 months.

    The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.

    EPA gateway

    The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.

    The apprentice must meet the gateway requirements before starting their EPA.

    They must:

    • confirm they are ready to take the EPA
    • have achieved English and mathematics qualifications in line with the apprenticeship funding rules
    • have passed 1 of the following qualifications:

    • Level 4 Diploma in Healthcare Science (603/2313/9)

    • Level 4 Diploma in Healthcare Science (Anatomical Pathology Technology) (603/3970/6)

    • Sunderland University Level 4 Diploma in Healthcare Science

    • submit a portfolio of evidence for the professional discussion underpinned by a portfolio of evidence

    Portfolio of evidence requirements:

    The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 9 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

    Evidence sources may include:

    • workplace documentation and records, for example:
    • workplace policies and procedures
    • witness statements
    • annotated photographs
    • video clips (maximum total duration 10 minutes); the apprentice must be in view and identifiable

    This is not a definitive list; other evidence sources can be included.

    The portfolio of evidence should not rely on reflective accounts or any methods of self-assessment. Reflective accounts should only be used where appropriate to the KSBs. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.

    The EPAO should not assess the portfolio of evidence directly as it underpins the professional discussion. The independent assessor should review the portfolio of evidence to prepare questions for the professional discussion. They are not required to provide feedback after this review.

    Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.

    Order of assessment methods

    The assessment methods can be delivered in any order.

    The result of one assessment method does not need to be known before starting the next.

    Observation of practice with questions

    Overview

    In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

    Rationale

    This EPA method is being used because.

    • this is a practical role, best demonstrated through completing activities in a real work setting
    • observation makes use of employer resources and equipment, which will be familiar to the apprentice and thus allow them to perform at their best
    • questioning allows for the assessment of the breadth and depth of underpinning knowledge against the grading descriptors
    • tasks completed during the observation should contribute to workplace productivity and are valid
    • it is a holistic assessment method

    Delivery

    The observation of practice with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

    An independent assessor must conduct and assess the observation of practice with questions.

    The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.

    The EPAO must give the apprentice 2 weeks' notice of the observation with questions.

    The observation must take 2 hours.

    The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.

    The observation may be split into discrete sections held on the same working day.

    The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.

    The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.

    The independent assessor should observe the following during the observation:

    · Working as part of the healthcare team to assess and contribute to the provision of care of individuals

    · Communicating in a way that facilitates understanding

    · Maintaining the health and safety of the workplace, individuals, colleagues and themselves through safe work practices

    · Adhering to protocols relevant to their role, the service or intervention they are providing and the organisation they are working in.

    These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.

    The independent assessor must ask questions. Questioning can occur both during and after the observation.

    The purpose of the independent assessor's questions will be to explore the apprentice's knowledge and understanding.

    The time for questioning is included in the overall assessment time. The independent assessor must ask at least 5 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

    The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.

    The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.

    The independent assessor must keep accurate records of the assessment. They must record:

    • the KSBs observed
    • the apprentice’s answers to questions
    • the KSBs demonstrated in answers to questions
    • the grade achieved

    Assessment location

    The observation of practice with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.

    Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.

    Question and resource development

    The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

    The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

    The EPAO must produce the following materials to support the observation of practice with questions:

    • independent assessor assessment materials which include:
      • training materials
      • administration materials
      • moderation and standardisation materials
      • guidance materials
      • grading guidance
      • question bank
    • EPA guidance for the apprentice and the employer

    The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

    Professional discussion underpinned by a portfolio of evidence

    Overview

    In the professional discussion, an independent assessor and apprentice have a formal two-way conversation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

    The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.

    Rationale

    This EPA method is being used because:

    • it allows for assessment of knowledge, skills and behaviours that do not occur on a predictable or regular basis
    • it allows assessment of responses where there are a range of potential answers that cannot be tested through the observation
    • it can be conducted remotely, potentially reducing cost
    • professional discussion is a well-recognised method of checking knowledge, skills and behaviours and is widely used within the health sector

    Delivery

    The professional discussion must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

    An independent assessor must conduct and assess the professional discussion.

    The purpose is to assess the apprentice's competence against the following themes:

    • Technical services
    • Providing care for individuals
    • Leadership and teamwork
    • Health, safety and security
    • Quality and improvement
    • Innovation and research
    • Personal development and CPD

    The purpose of the independent assessor's questions will be to assess the depth of the apprentice's understanding of the KSBs.

    The EPAO must give an apprentice 2 weeks' notice of the professional discussion.

    The independent assessor must have at least 1 weeks to review the supporting documentation.

    The apprentice must have access to their portfolio of evidence during the professional discussion.

    The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.

    The professional discussion must last for 60 minutes. The independent assessor can increase the time of the professional discussion by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

    The independent assessor must ask at least 14 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

    The independent assessor must make the grading decision.

    The independent assessor must keep accurate records of the assessment. They must record:

    • the apprentice’s answers to questions
    • the KSBs demonstrated in answers to questions
    • the grade achieved 

    Assessment location

    The professional discussion must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.

    The professional discussion can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.

    The professional discussion should take place in a quiet room, free from distractions and influence.

    Question and resource development

    The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.

    The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

    The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.

    The EPAO must produce the following materials to support the professional discussion underpinned by a portfolio of evidence:

    • independent assessor assessment materials which include:
      • training materials
      • administration materials
      • moderation and standardisation materials
      • guidance materials
      • grading guidance
      • question bank
    • EPA guidance for the apprentice and the employer

    The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

    Grading

    Observation of practice with questions

    Fail - does not meet pass criteria

    Theme
    KSBs
    Pass
    Apprentices must demonstrate all of the pass descriptors
    Working professionally and to protocol
    K1 K2 K3 S1 S2 S3 B1 B3 B6

    Practices within the scope of own role and limits of own competence in line with legislation, standard operating procedures and codes of conduct. (K1, K2, S1, S2, B6)

     

    Practices with probity, treating people with dignity and showing compassion, respect and empathy (K3, S3, B1, B3)

    Working as part of the healthcare team to contribute to the provision of care for individuals
    K5 K7 K10 K15 K23 K26 S5 S7 S10 S15 S23 S26 B4

    Applies the correct underpinning scientific principles to provide technical services in the healthcare science environment (K5, S5)

     

    Manages equipment appropriately, performing a range of activities such as fault finding, preventative maintenance, calibration or repair (K7, S7)

     

    Analyses, interprets, records and presents technical data relevant to the audience and context (K10, S10)

     

    Selects and undertakes technical investigations and procedures relevant to the individual, working as part of the healthcare science team and within scope of own role (K15, K23, S15, S23)

     

    Works in partnership with others, showing leadership skills within the scope of the role and behaviours that are honest, conscientious and committed (K26, S26, B4)

    Communication and information governance
    K16 K17 K18 K19 K20 S16 S17 S18 S19 S20

    Uses communication techniques and tools to convey technical and other information in a way that facilitates understanding, reduces barriers to communication and encourages others to do the same (K16, K18, S16, S18)

    Takes part in giving and receiving feedback, actively listening and observing how it informs own practice and that of other team members (K17, S17)

    Inputs, retrieves, stores and shares information correctly, within required governance processes adhering to confidentiality requirements including the limits of confidentiality and checks accuracy of own and others' work (K19, K20, S19, S20)

     

     

    Health, safety and security
    K28 K31 K32 K34 S28 S31 S32 S34

    Upholds a safe, healthy and secure working environment and checks that others do too in line with the legislation and policies that apply to the role, providing training and demonstration to others (K28, K34, S28, S34)

    Moves and transports items safely and in line with the principles of safe lifting and handling of individuals, equipment or other items (K31, S31)

    Adheres to protocols for infection prevention and control and supports others to do the same (K32, S32)

    Professional discussion underpinned by a portfolio of evidence

    Fail - does not meet pass criteria

    Theme
    KSBs
    Pass
    Apprentices must demonstrate all of the pass descriptors
    Distinction
    Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
    Technical services
    K6 K8 K9 K21 S6 S8 S9 S21

    Explains how they approach problems that arise in the workplace, how they find solutions and how they support others to do the same (K6, S6)

    Explains how they contribute to drafting or revising Standard Operating Procedures (SOPs) (K8, S8)

    Explains how they evaluate the evidence base to support decision making when initiating, continuing, modifying or ceasing to use techniques or procedures (K9, S9)

    Explains best practice in presenting information and describes how they use technology to present information (K21, S21)

    Discusses how issues arising in the workplace can result in a change in technical practice, policy or Standard Operating Procedures (K8, K9, S8, S9)

     

    Providing care for individuals
    K4 K11 K12 K13 K14 K22 S4 S11 S12 S13 S14 S22

    Explains how they promote mental health, wellbeing and resilience in the workplace (K4, S4)

     

    Explains how they support the provision of person-centred care provided by the team and adhering to duty of care and safeguarding requirements (K11, S11, K12, S12)

     

    Explains how they apply policy and protocols that relate to informed consent and how they protect dignity, rights, privacy and confidentiality (K13, S13, K14, S14)

     

    Explains how they follow protocols for dealing with difficult situations and complaints (K22, S22)

    Reflects on own experiences and those of the team when dealing with difficult situations and complaints and the impact this has on providing care for individuals (K22, S22)

    Leadership and teamwork
    K24 K25 K27 S24 S25 S27 B2

    Explains how they plan, review and report on the work of a team and individuals, ensuring that delegation, reporting and escalation protocols are followed (K24, S24, K25, S25)

     

    Explains why it is important to be aware of own strengths, limitations and behaviours and how they provide a supportive environment for colleagues (K27, S27)

     

    Reflects on how they champion equality and diversity in the workplace (B2)

    Evaluates own leadership style and critiques examples of leadership, management and supervision including how the different styles impact on themselves and others (K24, K25, K27, S24, S25, S27)

     

    Health, safety and security
    K29 K30 K33 S29 S30 S33

    Explains the meaning of ‘risk’ and ‘risk assessment’ and describes how they contribute to the management of risk in the workplace (K29, S29)

     

    Explains how they use guidelines and procedures for handling hazardous materials and substances and how they would manage an incident, accident or emergency in the workplace (K30, S30, K33, S33)

     

    Evaluates the methods for conducting and recording risk assessments within the scope of their own practice (K29, S29)

    Quality and improvement
    K35 K36 K37 S35 S36 S37

    Evaluates the management of quality management, improvement and audit within their service, the governance and ethical frameworks that apply and evaluates own role within the process (K35, K36, S35, S36)

    Explainshow they share outcomes of audit or service improvement with others and the impact that continuous improvement has on service outcomes (K37, S37)

     

    Compares and contrasts the impact of different quality or improvement activities evaluating the ways in which different outcomes can affect the service and or user experience (K35, S35)

    Innovation and research
    K38 K39 S38 S39

    Explains their involvement in innovation, research or service improvement activities to enhance healthcare science activities, analysing the benefits of evidence, evaluation, innovation or research (K38, S38)

    Describes the audit, research and other activities which support quality improvement and innovation, explaining the principles of how innovation is introduced to practice and evaluating their own role in the process (K39, S39)

    Evaluates a range of evidence, and the ways in which it impacts on service innovation and/or research activities that they have been involved with (K38, S38)

    Personal development and CPD
    K40 K41 K42 K43 K44 S40 S41 S42 S43 S44 B5

    Explains how they critically reflect on their own technical and non-technical practice, describing the critical reflection principles they use and evaluating the impact of critical reflection on the quality and safety of clinical care that they provide (K40, S40)

    Explains how they work within the limits of their own personal competence, and how they keep up to date by engaging in continuing personal and professional development (K41, S41, B5)

    Explains the mentoring process and evaluates their own role in supervising and demonstrating practical skills to others, considering the theories that impact on the way they mentor and supervise others at work (K42, K44, S42, S44)

    Evaluates how they respond to appraisal, performance review or feedback describing the actions they take to support their own development (K43, S43)

    Evaluates their experience of developing as a reflective practitioner analysing and predicting their future requirements for continuous professional development (K40, S40, K41, S41)

    Overall EPA grading

    Performance in the EPA determines the overall grade of:

    • fail

    • pass

    • distinction

    An independent assessor must individually grade the observation of practice with questions and professional discussion underpinned by a portfolio of evidence in line with this EPA plan.

    The EPAO must combine the individual assessment method grades to determine the overall EPA grade.

    If the apprentice fails one assessment method or more, they will be awarded an overall fail.

    To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. In order to achieve an overall EPA distinction, apprentices must achieve a pass in the observation of practice assessment method and distinction in the professional discussion assessment method.

    Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.

    Observation of practice with questions Professional discussion underpinned by a portfolio of evidence Overall Grading
    Fail Any grade Fail
    Any grade Fail Fail
    Pass Pass Pass
    Pass Distinction Distinction

    Re-sits and re-takes

    If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.

    The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.

    Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

    Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.

    The apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.

    Roles and responsibilities

    Roles Responsibilities

    Apprentice

    As a minimum, the apprentice should:

    • complete on-programme training to meet the KSBs as outlined in the apprenticeship standard for a minimum of 12 months
    • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
    • understand the purpose and importance of EPA
    • prepare for and undertake the EPA including meeting all gateway requirements

    Employer

    As a minimum, the apprentice's employer must:

    • select the training provider 
    • work with the training provider to select the EPAO 
    • work with the training provider, where applicable, to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
    • arrange and support off-the-job training to be undertaken by the apprentice 
    • decide when the apprentice is working at or above the apprenticeship standard and is ready for EPA
    • ensure the apprentice is prepared for the EPA
    • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
    • confirm arrangements with the EPAO for the EPA in a timely manner, including who, when, where
    • provide the EPAO with access to any employer-specific documentation as required for example, company policies
    • ensure that the EPA is scheduled with the EPAO for a date and time which allows appropriate opportunity for the apprentice to meet the KSBs
    • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete the EPA
    • ensure that any required supervision during the EPA period, as stated within this EPA plan, is in place
    • ensure the apprentice has access to the resources used to fulfil their role and carry out the EPA for workplace based assessments
    • remain independent from the delivery of the EPA
    • pass the certificate to the apprentice upon receipt

    EPAO

    As a minimum, the EPAO must:

    • conform to the requirements of this EPA plan and deliver its requirements in a timely manner
    • conform to the requirements of the apprenticeship provider and assessment register
    • conform to the requirements of the external quality assurance provider (EQAP)
    • understand the apprenticeship including the occupational standard and EPA plan 
    • make all necessary contractual arrangements including agreeing the price of the EPA
    • develop and produce assessment materials including specifications and marking materials, for example mark schemes, practice materials, training material
    • maintain and apply a policy for the declaration and management of conflict of interests and independence. This must ensure, as a minimum, there is no personal benefit or detriment for those delivering the EPA or from the result of an assessment. It must cover:
      • apprentices
      • employers
      • independent assessors
      • any other roles involved in delivery or grading of the EPA
    • have quality assurance systems and procedures that ensure fair, reliable and consistent assessment and maintain records of internal quality assurance (IQA) activity for external quality assurance (EQA) purposes
    • appoint independent, competent, and suitably qualified assessors in line with the requirements of this EPA plan
    • appoint administrators, invigilators and any other roles where required to facilitate the EPA
    • deliver induction, initial and on-going training for all their independent assessors and any other roles involved in the delivery or grading of the EPA as specified within this EPA plan. This should include how to record the rationale and evidence for grading decisions where required 
    • conduct standardisation with all their independent assessors before allowing them to deliver an EPA, when the EPA is updated, and at least once a year 
    • conduct moderation across all of their independent assessors decisions once EPAs have started according to a sampling plan, with associated risk rating of independent assessors 
    • monitor the performance of all their independent assessors and provide additional training where necessary 
    • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to all relevant stakeholders 
    • use language in the development and delivery of the EPA that is appropriate to the level of the apprenticeship
    • arrange for the EPA to take place in a timely manner, in consultation with the employer
    • provide information, advice, and guidance documentation to enable apprentices, employers and training providers to prepare for the EPA
    • confirm the gateway requirements have been met before they start the EPA for an apprentice
    • arrange a suitable venue for the EPA
    • maintain the security of the EPA including, but not limited to, verifying the identity of the apprentice, invigilation and security of materials
    • where the EPA plan permits assessment away from the workplace, ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary
    • confirm the overall grade awarded
    • maintain and apply a policy for conducting appeals

    Independent assessor

    As a minimum, an independent assessor must: 

    • be independent, with no conflict of interest with the apprentice, their employer or training provider, specifically, they must not receive a personal benefit or detriment from the result of the assessment
    • have, maintain and be able to evidence up-to-date knowledge and expertise of the occupation
    • have the competence to assess the EPA and meet the requirements of the IQA section of this EPA plan
    • understand the apprenticeship’s occupational standard and EPA plan
    • attend induction and standardisation events before they conduct an EPA for the first time, when the EPA is updated, and at least once a year
    • use language in the delivery of the EPA that is appropriate to the level of the apprenticeship
    • work with other personnel, where used, in the preparation and delivery of assessment methods
    • conduct the EPA to assess the apprentice against the KSBs and in line with the EPA plan
    • make final grading decisions in line with this EPA plan
    • record and report assessment outcome decisions
    • comply with the IQA requirements of the EPAO
    • comply with external quality assurance (EQA) requirements

    Training provider

    As a minimum, the training provider must: 

    • conform to the requirements of the apprenticeship provider and assessment register
    • ensure procedures are in place to mitigate against any conflict of interest
    • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as outlined in the occupational standard
    • deliver training to the apprentice as outlined in their apprenticeship agreement
    • monitor the apprentice’s progress during any training provider led on-programme learning
    • ensure the apprentice is prepared for the EPA
    • work with the employer to select the EPAO 
    • advise the employer, upon request, on the apprentice’s readiness for EPA
    • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
    • remain independent from the delivery of the EPA

    Reasonable adjustments

    The EPAO must have reasonable adjustments arrangements for the EPA.

    This should include:

    • how an apprentice qualifies for reasonable adjustment
    • what reasonable adjustments may be made

    Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

    Internal quality assurance

    Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.

    EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.

    They must also appoint independent assessors who:

    • have recent relevant experience of the occupation or sector to at least occupational level 4 gained in the last 5 years or significant experience of the occupation or sector

    Value for money

    Affordability of the EPA will be aided by using at least some of the following:

    • utilising digital remote platforms to conduct applicable assessment methods
    • using the employer’s premises
    • conducting assessment methods on the same day

    Professional recognition

    This apprenticeship aligns with:

    • Academy for Healthcare Science for Healthcare Science Associate Register (non-accredited)

    This apprenticeship aligns with:

    • The Science Council for Registered Science Technician (RSciTech)

    KSB mapping table

    Knowledge Assessment methods
    K1

    The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role.

    Back to Grading
    Observation of practice with questions
    K2

    The scope of own role, including the limitations of own competence and that of others in your team.

    Back to Grading
    Observation of practice with questions
    K3

    The importance of probity, honesty and integrity in professional practice.

    Back to Grading
    Observation of practice with questions
    K4

    The importance of mental health, wellbeing and resilience of yourself and your team.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K5

    Underpinning healthcare science relevant to own role and services provided.

    Back to Grading
    Observation of practice with questions
    K6

    The methods and techniques for resolving problems.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K7

    The principles of equipment management.

    Back to Grading
    Observation of practice with questions
    K8

    The importance of Standard Operating Procedures and the requirements for drafting them and keeping them up to date.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K9

    The principles of critical evaluation of the evidence base that underpins own technical practice.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K10

    A range of different data presentation methods appropriate for the audience or circumstances including digital considerations.

    Back to Grading
    Observation of practice with questions
    K11

    The principles of person-centred care.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K12

    The principles of a ‘duty of care’ and safeguarding.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K13

    The rights of individuals and own role with regard to informed consent.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K14

    Key factors influencing dignity, rights, privacy and confidentiality.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K15

    Technical investigations appropriate to clinical conditions encountered within scope of own role.

    Back to Grading
    Observation of practice with questions
    K16

    Technical information and appropriate ways to present it including the use of digital technology.

    Back to Grading
    Observation of practice with questions
    K17

    The importance of active listening, observation, the use of language and feedback.

    Back to Grading
    Observation of practice with questions
    K18

    Barriers to communication and techniques for addressing them.

    Back to Grading
    Observation of practice with questions
    K19

    The importance of information governance and the legislation and protocols that apply to own role and your team members.

    Back to Grading
    Observation of practice with questions
    K20

    Confidentiality of consultation/medical records and the limits of the concept of confidentiality.

    Back to Grading
    Observation of practice with questions
    K21

    Best practice for presenting information including the use of digital resources.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K22

    The policy and procedure for complaints and difficult situations.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K23

    The importance of working within the wider healthcare team and how healthcare science impacts on the wider delivery of services.

    Back to Grading
    Observation of practice with questions
    K24

    The principles for planning, agreeing and checking the work of the team in line with protocols.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K25

    Where to go for help and support about anything related to own and the team’s work.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K26

    The principles of leadership and teamworking.

    Back to Grading
    Observation of practice with questions
    K27

    Why it is important to be aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K28

    Legislation and policies relating to health and safety at work and own responsibilities.

    Back to Grading
    Observation of practice with questions
    K29

    The meaning and implications of ‘risk’ and ‘risk assessment’, including the importance of disseminating findings and protocols for implementing outcomes.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K30

    What to do in situations that could cause harm to self or others such as critical incidents.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K31

    The principles of safe lifting and handling of individuals, equipment or other items.

    Back to Grading
    Observation of practice with questions
    K32

    Infection prevention and control requirements relevant to own role.

    Back to Grading
    Observation of practice with questions
    K33

    The hazardous materials and substances in own workplace and ways to manage them safely.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K34

    The principles of training others in health, safety and security practices relevant to own role.

    Back to Grading
    Observation of practice with questions
    K35

    Quality management, improvement, and audit within own area of practice.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K36

    The governance and ethical framework applied to audit and its contribution to patient care.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K37

    Audit or service outcomes and the importance of continuous improvements.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K38

    The benefits of evidence, evaluation, innovation or research to healthcare science practice.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K39

    The importance of developing and introducing innovation and sustainability into practice.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K40

    The importance of critical reflection in helping maintain and support the quality and safety of patient care.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K41

    The scope of own role and the importance of continuing personal and professional development.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K42

    The principles of mentoring practice and the underpinning theories of mentoring.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K43

    The importance of appraisal, performance review and preparing action plans.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    K44

    The principles underpinning the practical training of others in techniques and procedures.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    Skill Assessment methods
    S1

    Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role.

    Back to Grading
    Observation of practice with questions
    S2

    Work within the scope of the role, the limits of own knowledge and skills and support others to do the same.

    Back to Grading
    Observation of practice with questions
    S3

    Act in line with probity requirements and support others to do the same.

    Back to Grading
    Observation of practice with questions
    S4

    Promote mental health, wellbeing and resilience in the workplace.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S5

    Provide technical healthcare-science-based services relevant to own role.

    Back to Grading
    Observation of practice with questions
    S6

    Recognise problems and seek technical solutions to them and support others to do the same.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S7

    Perform a range of equipment management activities appropriate to own role including fault-finding, preventative maintenance, calibration or repair.

    Back to Grading
    Observation of practice with questions
    S8

    Contribute to the drafting or revising of Standard Operating Procedures (SOPs).

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S9

    Support decisions made to initiate, continue, modify or cease using techniques or procedures.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S10

    Analyse, interpret, record and present healthcare science technical data.

    Back to Grading
    Observation of practice with questions
    S11

    Provide or support the provision of person-centred care.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S12

    Take responsibility for any care provided by yourself and your team members including adhering to duty of care and safeguarding requirements.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S13

    Apply policy and protocols that relate to informed consent.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S14

    Protect the dignity, rights, privacy and confidentiality of individuals and support others to do the same.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S15

    Deliver or support the delivery of high quality technical clinical procedures in the investigation or management of individuals.

    Back to Grading
    Observation of practice with questions
    S16

    Convey information using appropriate techniques.

    Back to Grading
    Observation of practice with questions
    S17

    Give and receive feedback that informs your own practice and that of others in the team.

    Back to Grading
    Observation of practice with questions
    S18

    Use techniques to reduce communication barriers and support others to do the same.

    Back to Grading
    Observation of practice with questions
    S19

    Keep accurate, confidential records and produce reliable data, inputting and retrieving information within required governance processes and checking that others do the same.

    Back to Grading
    Observation of practice with questions
    S20

    Share information correctly as part of the healthcare science team and the multi-professional team.

    Back to Grading
    Observation of practice with questions
    S21

    Use technology to present information.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S22

    Follow protocols for dealing with or reporting difficult situations and complaints.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S23

    Work as part of the healthcare science team and the wider healthcare team to provide healthcare science services.

    Back to Grading
    Observation of practice with questions
    S24

    Plan, review and report on the work of a team and individuals within it.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S25

    Follow delegation, reporting and escalation protocols appropriate to own role.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S26

    Demonstrate leadership skills appropriate to own role and work in partnership with the healthcare science and wider healthcare team.

    Back to Grading
    Observation of practice with questions
    S27

    Help create the conditions that assist the team in providing a supportive environment for colleagues.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S28

    Maintain and check that others maintain a safe and healthy working environment.

    Back to Grading
    Observation of practice with questions
    S29

    Participate in the management of risk, supporting others to do the same.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S30

    Take appropriate action in response to incidents or emergencies, reporting or escalating as required by the situation.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S31

    Move and transport items safely for example individuals or equipment and items.

    Back to Grading
    Observation of practice with questions
    S32

    Adhere to protocols for infection prevention and control and support others to do the same.

    Back to Grading
    Observation of practice with questions
    S33

    Follow guidelines and procedures for handling hazardous materials and substances.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S34

    Demonstrate relevant health, safety or security practices to others in the team.

    Back to Grading
    Observation of practice with questions
    S35

    Take part in quality management technical audit processes relevant to own role.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S36

    Participate in audit or service improvement programmes.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S37

    Share the outcome of audit or service improvement with others.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S38

    Support the improvement of healthcare science practice by taking part in innovation or research or service improvement activities.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S39

    Undertake audit, research or other activities which support quality improvement, innovation and sustainability in healthcare science.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S40

    Critically reflect on your technical and non-technical practice and how it impacts on the quality and safety of patient care.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S41

    Work within the limits of your personal competence, keeping up-to-date by engaging in continuing personal and professional development.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S42

    Take part in mentoring processes with colleagues and students.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S43

    Respond to appraisal or performance review and feedback in relation to your own development and action plans.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    S44

    Supervise and demonstrate practical skills to others.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    Behaviour Assessment methods
    B1

    Treat people with dignity.

    Back to Grading
    Observation of practice with questions
    B2

    Champion equality and diversity.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    B3

    Show compassion, respect and empathy.

    Back to Grading
    Observation of practice with questions
    B4

    Be honest, conscientious and committed.

    Back to Grading
    Observation of practice with questions
    B5

    Committed to continuously developing their own professional practice.

    Back to Grading
    Professional discussion underpinned by a portfolio of evidence
    B6

    Committed to working to the standards of good scientific practice for the Healthcare science professions.

    Back to Grading
    Observation of practice with questions

    Mapping of KSBs to grade themes

    Observation of practice with questions

    KSBS GROUPED BY THEME Knowledge Skills Behaviour
    Working professionally and to protocol
    K1 K2 K3
    S1 S2 S3
    B1 B3 B6

    The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. (K1)

    The scope of own role, including the limitations of own competence and that of others in your team. (K2)

    The importance of probity, honesty and integrity in professional practice. (K3)

    Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. (S1)

    Work within the scope of the role, the limits of own knowledge and skills and support others to do the same. (S2)

    Act in line with probity requirements and support others to do the same. (S3)

    Treat people with dignity. (B1)

    Show compassion, respect and empathy. (B3)

    Committed to working to the standards of good scientific practice for the Healthcare science professions. (B6)

    Working as part of the healthcare team to contribute to the provision of care for individuals
    K5 K7 K10 K15 K23 K26
    S5 S7 S10 S15 S23 S26
    B4

    Underpinning healthcare science relevant to own role and services provided. (K5)

    The principles of equipment management. (K7)

    A range of different data presentation methods appropriate for the audience or circumstances including digital considerations. (K10)

    Technical investigations appropriate to clinical conditions encountered within scope of own role. (K15)

    The importance of working within the wider healthcare team and how healthcare science impacts on the wider delivery of services. (K23)

    The principles of leadership and teamworking. (K26)

    Provide technical healthcare-science-based services relevant to own role. (S5)

    Perform a range of equipment management activities appropriate to own role including fault-finding, preventative maintenance, calibration or repair. (S7)

    Analyse, interpret, record and present healthcare science technical data. (S10)

    Deliver or support the delivery of high quality technical clinical procedures in the investigation or management of individuals. (S15)

    Work as part of the healthcare science team and the wider healthcare team to provide healthcare science services. (S23)

    Demonstrate leadership skills appropriate to own role and work in partnership with the healthcare science and wider healthcare team. (S26)

    Be honest, conscientious and committed. (B4)

    Communication and information governance
    K16 K17 K18 K19 K20
    S16 S17 S18 S19 S20

    Technical information and appropriate ways to present it including the use of digital technology. (K16)

    The importance of active listening, observation, the use of language and feedback. (K17)

    Barriers to communication and techniques for addressing them. (K18)

    The importance of information governance and the legislation and protocols that apply to own role and your team members. (K19)

    Confidentiality of consultation/medical records and the limits of the concept of confidentiality. (K20)

    Convey information using appropriate techniques. (S16)

    Give and receive feedback that informs your own practice and that of others in the team. (S17)

    Use techniques to reduce communication barriers and support others to do the same. (S18)

    Keep accurate, confidential records and produce reliable data, inputting and retrieving information within required governance processes and checking that others do the same. (S19)

    Share information correctly as part of the healthcare science team and the multi-professional team. (S20)

    None

    Health, safety and security
    K28 K31 K32 K34
    S28 S31 S32 S34

    Legislation and policies relating to health and safety at work and own responsibilities. (K28)

    The principles of safe lifting and handling of individuals, equipment or other items. (K31)

    Infection prevention and control requirements relevant to own role. (K32)

    The principles of training others in health, safety and security practices relevant to own role. (K34)

    Maintain and check that others maintain a safe and healthy working environment. (S28)

    Move and transport items safely for example individuals or equipment and items. (S31)

    Adhere to protocols for infection prevention and control and support others to do the same. (S32)

    Demonstrate relevant health, safety or security practices to others in the team. (S34)

    None

    Professional discussion underpinned by a portfolio of evidence

    KSBS GROUPED BY THEME Knowledge Skills Behaviour
    Technical services
    K6 K8 K9 K21
    S6 S8 S9 S21

    The methods and techniques for resolving problems. (K6)

    The importance of Standard Operating Procedures and the requirements for drafting them and keeping them up to date. (K8)

    The principles of critical evaluation of the evidence base that underpins own technical practice. (K9)

    Best practice for presenting information including the use of digital resources. (K21)

    Recognise problems and seek technical solutions to them and support others to do the same. (S6)

    Contribute to the drafting or revising of Standard Operating Procedures (SOPs). (S8)

    Support decisions made to initiate, continue, modify or cease using techniques or procedures. (S9)

    Use technology to present information. (S21)

    None

    Providing care for individuals
    K4 K11 K12 K13 K14 K22
    S4 S11 S12 S13 S14 S22

    The importance of mental health, wellbeing and resilience of yourself and your team. (K4)

    The principles of person-centred care. (K11)

    The principles of a ‘duty of care’ and safeguarding. (K12)

    The rights of individuals and own role with regard to informed consent. (K13)

    Key factors influencing dignity, rights, privacy and confidentiality. (K14)

    The policy and procedure for complaints and difficult situations. (K22)

    Promote mental health, wellbeing and resilience in the workplace. (S4)

    Provide or support the provision of person-centred care. (S11)

    Take responsibility for any care provided by yourself and your team members including adhering to duty of care and safeguarding requirements. (S12)

    Apply policy and protocols that relate to informed consent. (S13)

    Protect the dignity, rights, privacy and confidentiality of individuals and support others to do the same. (S14)

    Follow protocols for dealing with or reporting difficult situations and complaints. (S22)

    None

    Leadership and teamwork
    K24 K25 K27
    S24 S25 S27
    B2

    The principles for planning, agreeing and checking the work of the team in line with protocols. (K24)

    Where to go for help and support about anything related to own and the team’s work. (K25)

    Why it is important to be aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team. (K27)

    Plan, review and report on the work of a team and individuals within it. (S24)

    Follow delegation, reporting and escalation protocols appropriate to own role. (S25)

    Help create the conditions that assist the team in providing a supportive environment for colleagues. (S27)

    Champion equality and diversity. (B2)

    Health, safety and security
    K29 K30 K33
    S29 S30 S33

    The meaning and implications of ‘risk’ and ‘risk assessment’, including the importance of disseminating findings and protocols for implementing outcomes. (K29)

    What to do in situations that could cause harm to self or others such as critical incidents. (K30)

    The hazardous materials and substances in own workplace and ways to manage them safely. (K33)

    Participate in the management of risk, supporting others to do the same. (S29)

    Take appropriate action in response to incidents or emergencies, reporting or escalating as required by the situation. (S30)

    Follow guidelines and procedures for handling hazardous materials and substances. (S33)

    None

    Quality and improvement
    K35 K36 K37
    S35 S36 S37

    Quality management, improvement, and audit within own area of practice. (K35)

    The governance and ethical framework applied to audit and its contribution to patient care. (K36)

    Audit or service outcomes and the importance of continuous improvements. (K37)

    Take part in quality management technical audit processes relevant to own role. (S35)

    Participate in audit or service improvement programmes. (S36)

    Share the outcome of audit or service improvement with others. (S37)

    None

    Innovation and research
    K38 K39
    S38 S39

    The benefits of evidence, evaluation, innovation or research to healthcare science practice. (K38)

    The importance of developing and introducing innovation and sustainability into practice. (K39)

    Support the improvement of healthcare science practice by taking part in innovation or research or service improvement activities. (S38)

    Undertake audit, research or other activities which support quality improvement, innovation and sustainability in healthcare science. (S39)

    None

    Personal development and CPD
    K40 K41 K42 K43 K44
    S40 S41 S42 S43 S44
    B5

    The importance of critical reflection in helping maintain and support the quality and safety of patient care. (K40)

    The scope of own role and the importance of continuing personal and professional development. (K41)

    The principles of mentoring practice and the underpinning theories of mentoring. (K42)

    The importance of appraisal, performance review and preparing action plans. (K43)

    The principles underpinning the practical training of others in techniques and procedures. (K44)

    Critically reflect on your technical and non-technical practice and how it impacts on the quality and safety of patient care. (S40)

    Work within the limits of your personal competence, keeping up-to-date by engaging in continuing personal and professional development. (S41)

    Take part in mentoring processes with colleagues and students. (S42)

    Respond to appraisal or performance review and feedback in relation to your own development and action plans. (S43)

    Supervise and demonstrate practical skills to others. (S44)

    Committed to continuously developing their own professional practice. (B5)

    Find an apprenticeship

    Contact us about this apprenticeship

    Employers involved in creating the standard: Moorfields Eye Hospital NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust Employer, East Suffolk and North Essex NHS Foundation Trust, Sherwood Forest Hospitals NHS Foundation Trust, Doncaster and Bassetlaw Hospitals NHS Foundation Trust, Cheshire & Merseyside Healthcare Partnership, North-East and Yorkshire Genomic Laboratory Hub, Manchester University NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust, STERIS Instrument Management Services, Birmingham Women’s and Children’s NHS FT, NHS Blood and Transplant, Sheffield Teaching Hospitals NHS Foundation Trust, King's College Hospital NHS Foundation Trust, University Hospitals Coventry & Warwickshire NHS Trust, Sherwood Forest Hospitals NHS Foundation Trust, Leeds Teaching Hospitals NHS Trust, Sheffield Teaching Hospitals NHS Foundation Trust, Leeds Teaching Hospitals NHS Foundation Trust, Great Ormond Street Hospital for Children NHS Foundation Trust, Leeds Teaching Hospitals Trust.

    Version log

    Version Change detail Earliest start date Latest start date Latest end date
    1.1 Occupational standard, end-point assessment plan and funding band revised. 01/02/2024 Not set Not set
    1.0 Approved for delivery 31/10/2016 31/01/2024 Not set

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