Contact Us
May 2, 2024
Server Issue
We are experiencing an an issue with our US server. We are working on the problem and hope to resolve it soon.
In the meantime, our new Browser App (beta) which can be accessed in your browser using this link: https://app1.incrediblecharts.com/browserapp/login.php
During this time we can be contacted via Chat Message (bottom right) or Telephone.
Thank you for your patience.
Regards,
The Incredible Charts Team
Trading Holidays: March / April 2024
- 29-Mar Good Friday: the Australian, Canadian, UK and US stock markets are closed.
- 1-Apr Easter Monday: the Australian and UK stock markets are closed.
- 25-Apr ANZAC Day: the Australian stock market is closed.
S&P500 Index - Symbol Change
Please note that the symbol for S&P500 Index has changed to $INX ($inx_us).
Send us a message
Please use our new message feature (bottom right) during our office hours for support or subscription questions.
My Profile
To update your contact and/or payment details, login to your Incredible Charts Profile.
If you do not know your password, you can Contact Customer Care and request a temporary password.
Schedule Backup
Schedule backup from File >> Backup Settings. See Backup help page for details.
To disable scheduled backup, select How often >> Never and Save Settings.
Request Assistance
Telephone
AUSTRALIA: 0468-4-TREND (or 0468 487 363)
USA & CANADA FREECALL: +1 866 662 7542
INTERNATIONAL: +61 7 5632 9183
Office hours
Monday to Friday, 8:30am to 5pm AEST (UTC + 10).
To contact us outside these hours, please Request Assistance above.
Current office time: Monday 6th May 2024 8:26am AEST