This is part-time library work involving responsibility for maintenance of the physical collection of library materials and service to customers.  Work is performed under the direct supervision of the Library Director, or designee.

1. Checks in all returned or delivered library materials manually or with an automated materials handler, confirming completeness of multi-part materials, alerting technical services staff to damage, and contacting previous borrower if parts are missing.
2. Re-shelves library materials.
3. Pulls material from shelves to fill “hold” requests placed by local patrons, county library patrons, and statewide interlibrary loan borrowers.
4. Checks out materials to library patrons.
5. Processes library card applications by accurately entering and updating customer information in integrated library system software.
6. Performs simple author and title searches within the ILS.
7. Receives payments of fines and fees and makes correct change. 
8. Prepares new books and other materials for borrowing with covers, cases, laminate, security tags, and labels.
9. Repairs books and other materials.
10. Straightens all materials housed in library and shelf reads assigned sections of the physical library collection.
11. Answers telephone; responds to inquiries or refers caller to appropriate staff.
12. Knows available library collections and services and able to communicate about them with customers.
13. Helps library customers with internet computers, self-check kiosks, and multifunction printer/copier. 
14. Prepares simple spreadsheets of potential purchases from collection review journals.
15. Assists patrons with program registration and accurately tracks participation data.  
16. Performs other duties related to the position as assigned.

REQUIRED QUALIFICATIONS:

• One year experience and/or training in the operation of a computer
• Ability to lift loaded delivery bins, approximately 20 pounds.  
• Customer service experience.

• Experience working in a library setting.

• Ability to read.
• Knowledge of decimal system.
• Knowledge of book repairing and processing, or ability to learn those skills.
• Ability to establish and maintain effective working relationships with other employees, library patrons, and the general public.
• Ability to complete duties assigned within time allotted.
• Ability to operate a computer and to acquire a working knowledge of library automation software and equipment.

HOURS:  
Approximately 14 hours per week average. Hours available are Monday, Tuesday, Wednesday, Thursday  4 pm - 7:30 pm and Saturday 9:45 am - 3:30 pm. No regular shifts on Friday.

--AN EQUAL OPPORTUNITY EMPLOYER--  M/F/V/H

The City of Columbia Heights does not discriminate on the basis of disability in employment or the provision of services.