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<label class=" required control-label cf_plp_issue_type327221_1546509-label " for="helpdesk_ticket_cf_plp_issue_type327221_1546509">What Is Your Issue?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_plp_issue_type327221_1546509_65000168646" name="helpdesk_ticket[custom_field][cf_plp_issue_type327221_1546509]"><option value="">...</option> <option value="PLP Account or Logging In">PLP Account or Logging In</option> <option value="Issues With PLP Course Content">Issues With PLP Course Content</option> <option value="PLP Course Completion / Certificate of Completion">PLP Course Completion / Certificate of Completion</option> <option value="PLP Course Enrollment Issues">PLP Course Enrollment Issues</option> <option value="SCECHs?">SCECHs?</option> <option value="Something Else? (PLP)">Something Else? (PLP)</option></select><div class="level_2"><label class="required">What Course Issue Are You Experiencing?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_plp_course_issue_type_1546509_65000168646" name="helpdesk_ticket[custom_field][cf_plp_course_issue_type_1546509]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Why Can't You Access Your Content?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_plp_broken_content_type_1546509_65000168646" name="helpdesk_ticket[custom_field][cf_plp_broken_content_type_1546509]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_plp_issue_type327221_1546509_65000168646').nested_select_tag({"data_tree":[["PLP Account or Logging In","PLP Account or Logging In",[]],["Issues With PLP Course Content","Issues With PLP Course Content",[["Access to Content","Access to Content",[["Broken Link","Broken Link"],["Broken Image","Broken Image"],["Broken Video","Broken Video"],["Other Missing or Blocked Content","Other Missing or Blocked Content"]]],["Content Error","Content Error",[["Misspelling / Grammar","Misspelling / Grammar"],["Arithmetic / Calculation Error","Arithmetic / Calculation Error"],["Factual Inaccuracy","Factual Inaccuracy"],["Outdated Information","Outdated Information"]]],["Content Bias","Content Bias",[["Agism","Agism"],["Sex/Gender","Sex/Gender"],["Race/Ethnicity/National Origin","Race/Ethnicity/National Origin"],["Disability/Ableism","Disability/Ableism"],["Religion/Creed/Culture","Religion/Creed/Culture"]]],["Course Design Issue","Course Design Issue",[]],["Gradebook Error","Gradebook Error",[]],["Something Else","Something Else",[]]]],["PLP Course Completion / Certificate of Completion","PLP Course Completion / Certificate of Completion",[]],["PLP Course Enrollment Issues","PLP Course Enrollment Issues",[]],["SCECHs?","SCECHs?",[]],["Something Else? (PLP)","Something Else? (PLP)",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000168646","subcategory_id":"helpdesk_ticket_custom_field_cf_plp_course_issue_type_1546509_65000168646","item_id":"helpdesk_ticket_custom_field_cf_plp_broken_content_type_1546509_65000168646"}); //]]> </script> </div>
<label class=" control-label cf_district_1546509-label " for="helpdesk_ticket_cf_district_1546509">What school or school district are you with?</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_district_1546509]" id="helpdesk_ticket_custom_field_cf_district_1546509" /> </div>
<label class=" required control-label cf_learning_space_1546509-label " for="helpdesk_ticket_cf_learning_space_1546509">Which of these best describes your learning space?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_learning_space_1546509]" id="helpdesk_ticket_custom_field_cf_learning_space_1546509"><option value="">...</option> <option data-id="65000192404" value="Courses are taught by Michigan Virtual instructors">Courses are taught by Michigan Virtual instructors</option> <option data-id="65000192405" value="Courses are taught by district instructors">Courses are taught by district instructors</option></select> </div>
<label class=" required control-label cf_role_1546509-label " for="helpdesk_ticket_cf_role_1546509">Which of these best describes you?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_role_1546509_65000168645" name="helpdesk_ticket[custom_field][cf_role_1546509]"><option value="">...</option> <option value="Student">Student</option> <option value="Parent/Guardian">Parent/Guardian</option> <option value="Student Mentor/ Affiliation User">Student Mentor/ Affiliation User</option> <option value="Instructor">Instructor</option> <option value="District Administrator">District Administrator</option> <option value="Other">Other</option></select><div class="level_2"><label class="required">Which of these best describes your issue?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_issue_1546509_65000168645" name="helpdesk_ticket[custom_field][cf_issue_1546509]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_role_1546509_65000168645').nested_select_tag({"data_tree":[["Student","Student",[["SLP Login Issues","SLP Login Issues",[]],["Issues with My SLP Account","Issues with My SLP Account",[]],["SLP Enrollments","SLP Enrollments",[]],["Something Else (SLP)","Something Else (SLP)",[]]]],["Parent/Guardian","Parent/Guardian",[["SLP Login Issues","SLP Login Issues",[]],["Issues with My SLP Account","Issues with My SLP Account",[]],["SLP Enrollments","SLP Enrollments",[]],["Something Else (SLP)","Something Else (SLP)",[]]]],["Student Mentor/ Affiliation User","Student Mentor/ Affiliation User",[["SLP Login Issues","SLP Login Issues",[]],["SLP Account Issues","SLP Account Issues",[]],["SLP Enrollments","SLP Enrollments",[]],["Mentor/Role Assistance","Mentor/Role Assistance",[]],["Something Else (SLP)","Something Else (SLP)",[]]]],["Instructor","Instructor",[["SLP Login Issues","SLP Login Issues",[]],["SLP Account Creation or Modification","SLP Account Creation or Modification",[]],["SLP Enrollments","SLP Enrollments",[]],["Course Setup and Configuration Support","Course Setup and Configuration Support",[]],["System Setup and Configuration Support","System Setup and Configuration Support",[]],["LTI and Other Technology Support","LTI and Other Technology Support",[]],["Something Else (SLP)","Something Else (SLP)",[]]]],["District Administrator","District Administrator",[["SLP Login Issues","SLP Login Issues",[]],["SLP Account Creation or Modification","SLP Account Creation or Modification",[]],["SLP Enrollments","SLP Enrollments",[]],["Course Setup and Configuration Support","Course Setup and Configuration Support",[]],["System Setup and Configuration Support","System Setup and Configuration Support",[]],["LTI and Other Technology Support","LTI and Other Technology Support",[]],["Something Else (SLP)","Something Else (SLP)",[]]]],["Other","Other",[["SLP Login Issues","SLP Login Issues",[]],["SLP Account Creation or Modification","SLP Account Creation or Modification",[]],["SLP Enrollments","SLP Enrollments",[]],["Course Setup and Configuration Support","Course Setup and Configuration Support",[]],["System Setup and Configuration Support","System Setup and Configuration Support",[]],["LTI and Other Technology Support","LTI and Other Technology Support",[]],["Something Else (SLP)","Something Else (SLP)",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000168645","subcategory_id":"helpdesk_ticket_custom_field_cf_issue_1546509_65000168645"}); //]]> </script> </div>
<label class=" control-label cf_district304888_1546509-label " for="helpdesk_ticket_cf_district304888_1546509">What school or district are you with?</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_district304888_1546509]" id="helpdesk_ticket_custom_field_cf_district304888_1546509" /> </div>
<label class=" required control-label cf_learning_space149775_1546509-label " for="helpdesk_ticket_cf_learning_space149775_1546509">Which of these best describes your learning space?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_learning_space149775_1546509]" id="helpdesk_ticket_custom_field_cf_learning_space149775_1546509"><option value="">...</option> <option data-id="65000192440" value="Courses are taught by Michigan Virtual instructors">Courses are taught by Michigan Virtual instructors</option> <option data-id="65000192441" value="Courses are taught by district instructors">Courses are taught by district instructors</option></select> </div>
<label class=" required control-label cf_role217576_1546509-label " for="helpdesk_ticket_cf_role217576_1546509">Which of these best describes you?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_role217576_1546509]" id="helpdesk_ticket_custom_field_cf_role217576_1546509"><option value="">...</option> <option data-id="65000192442" value="Student">Student</option> <option data-id="65000192443" value="Parent/Guardian">Parent/Guardian</option> <option data-id="65000192444" value="Student Mentor/Affiliation User">Student Mentor/Affiliation User</option> <option data-id="65000192445" value="Instructor">Instructor</option> <option data-id="65000192446" value="District Administrator">District Administrator</option> <option data-id="65000192447" value="Other">Other</option></select> </div>
<label class=" required control-label cf_course_subject_1546509-label " for="helpdesk_ticket_cf_course_subject_1546509">Which Course Is This About?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_course_subject_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_course_subject_1546509]"><option value="">...</option> <option value="Accounting">Accounting</option> <option value="Advanced Drawing">Advanced Drawing</option> <option value="Aeronautics and Space Travel">Aeronautics and Space Travel</option> <option value="African American History">African American History</option> <option value="Agriscience Foundations">Agriscience Foundations</option> <option value="Algebra 1">Algebra 1</option> <option value="Algebra 2">Algebra 2</option> <option value="American Literature (English 11-12)">American Literature (English 11-12)</option> <option value="American Sign Language 1">American Sign Language 1</option> <option value="American Sign Language 2">American Sign Language 2</option> <option value="Anatomy and Physiology">Anatomy and Physiology</option> <option value="Anthropology I: Uncovering Human Mysteries">Anthropology I: Uncovering Human Mysteries</option> <option value="AP Art History">AP Art History</option> <option value="AP Biology">AP Biology</option> <option value="AP Calculus AB">AP Calculus AB</option> <option value="AP Calculus BC">AP Calculus BC</option> <option value="AP Chemistry">AP Chemistry</option> <option value="AP Chinese">AP Chinese</option> <option value="AP Computer Science A">AP Computer Science A</option> <option value="AP Computer Science Principles">AP Computer Science Principles</option> <option value="AP English Language and Composition">AP English Language and Composition</option> <option value="AP English Literature and Composition">AP English Literature and Composition</option> <option value="AP Environmental Science">AP Environmental Science</option> <option value="AP European History">AP European History</option> <option value="AP Human Geography">AP Human Geography</option> <option value="AP Macroeconomics">AP Macroeconomics</option> <option value="AP Microeconomics">AP Microeconomics</option> <option value="AP Physics 1">AP Physics 1</option> <option value="AP Physics 2">AP Physics 2</option> <option value="AP Physics C: Mechanics">AP Physics C: Mechanics</option> <option value="AP Psychology">AP Psychology</option> <option value="AP Spanish">AP Spanish</option> <option value="AP Statistics">AP Statistics</option> <option value="AP U.S. Government and Politics">AP U.S. Government and Politics</option> <option value="AP U.S. History">AP U.S. History</option> <option value="AP World History: Modern">AP World History: Modern</option> <option value="Applications of Artificial Intelligence">Applications of Artificial Intelligence</option> <option value="Archaeology: Detectives of the Past">Archaeology: Detectives of the Past</option> <option value="Architectural Design I">Architectural Design I</option> <option value="Astronomy">Astronomy</option> <option value="Basic Web Design: HTML & CSS">Basic Web Design: HTML & CSS</option> <option value="Bioethics">Bioethics</option> <option value="Biology">Biology</option> <option value="British Literature (English 11-12)">British Literature (English 11-12)</option> <option value="Business Ethics">Business Ethics</option> <option value="Calculus">Calculus</option> <option value="Career Exploration in Finance and Banking">Career Exploration in Finance and Banking</option> <option value="Career Exploration in Healthcare">Career Exploration in Healthcare</option> <option value="Career Planning">Career Planning</option> <option value="Careers - Find Your Future">Careers - Find Your Future</option> <option value="Careers in Criminal Justice: Finding Your Specialty">Careers in Criminal Justice: Finding Your Specialty</option> <option value="CCNA">CCNA</option> <option value="Character Education">Character Education</option> <option value="Chemistry">Chemistry</option> <option value="Chinese 1">Chinese 1</option> <option value="Chinese 2">Chinese 2</option> <option value="Chinese 3">Chinese 3</option> <option value="Chinese 4">Chinese 4</option> <option value="Civics">Civics</option> <option value="Composition">Composition</option> <option value="Computer Basics (Google Suite)">Computer Basics (Google Suite)</option> <option value="Creative Writing">Creative Writing</option> <option value="Criminology">Criminology</option> <option value="Cybersecurity Essentials">Cybersecurity Essentials</option> <option value="Digital Information Technology">Digital Information Technology</option> <option value="Digital Photography">Digital Photography</option> <option value="Earth Science">Earth Science</option> <option value="Economics">Economics</option> <option value="Economics of Personal Finance">Economics of Personal Finance</option> <option value="EdReady English">EdReady English</option> <option value="EdReady Math">EdReady Math</option> <option value="Employability Skills">Employability Skills</option> <option value="English 9">English 9</option> <option value="English 10">English 10</option> <option value="Entrepreneurship">Entrepreneurship</option> <option value="Environmental Science">Environmental Science</option> <option value="Essentials Algebra">Essentials Algebra</option> <option value="Essentials Biology">Essentials Biology</option> <option value="Essentials Chemistry">Essentials Chemistry</option> <option value="Essentials Economics">Essentials Economics</option> <option value="Essentials Geometry">Essentials Geometry</option> <option value="Essentials H.S. English">Essentials H.S. English</option> <option value="Essentials U.S. Government">Essentials U.S. Government</option> <option value="Essentials U.S. History">Essentials U.S. History</option> <option value="Essentials World History">Essentials World History</option> <option value="Exploring a World of Languages">Exploring a World of Languages</option> <option value="Film Studies: American Film Survey">Film Studies: American Film Survey</option> <option value="First Nations: A History of Inigenous Peoples of the Americas">First Nations: A History of Inigenous Peoples of the Americas</option> <option value="Forensic Science">Forensic Science</option> <option value="Foundations of Programming">Foundations of Programming</option> <option value="French 1">French 1</option> <option value="French 2">French 2</option> <option value="Future Proud Michigan Educator">Future Proud Michigan Educator</option> <option value="Geometry">Geometry</option> <option value="German 1">German 1</option> <option value="German 2">German 2</option> <option value="Guitar 1">Guitar 1</option> <option value="Guitar 2">Guitar 2</option> <option value="Health Education">Health Education</option> <option value="Health Education (Abstinence Only)">Health Education (Abstinence Only)</option> <option value="History of Gaming and eSports">History of Gaming and eSports</option> <option value="Hospitality and Tourism: Traveling the Globe">Hospitality and Tourism: Traveling the Globe</option> <option value="Introduction to Artificial Intelligence">Introduction to Artificial Intelligence</option> <option value="Japanese 1">Japanese 1</option> <option value="Japanese 2">Japanese 2</option> <option value="JavaScript Game Design">JavaScript Game Design</option> <option value="Journalism (Introduction)">Journalism (Introduction)</option> <option value="Language Arts">Language Arts</option> <option value="Latin 1">Latin 1</option> <option value="Latin 2">Latin 2</option> <option value="Leadership Skills Development">Leadership Skills Development</option> <option value="Leadership Skills Development (Grades 6-8)">Leadership Skills Development (Grades 6-8)</option> <option value="Learning in a Digital World: Digital Citizenship">Learning in a Digital World: Digital Citizenship</option> <option value="Linux Essentials">Linux Essentials</option> <option value="Linux Operating System">Linux Operating System</option> <option value="Mathematics">Mathematics</option> <option value="Mathematics in the Workplace">Mathematics in the Workplace</option> <option value="Mathematics of Baseball">Mathematics of Baseball</option> <option value="Mathematics of Personal Finance">Mathematics of Personal Finance</option> <option value="Medical Terminology">Medical Terminology</option> <option value="Middle School Digital Art and Design">Middle School Digital Art and Design</option> <option value="Middle School English Language Arts">Middle School English Language Arts</option> <option value="Middle School Health">Middle School Health</option> <option value="Middle School Math 6">Middle School Math 6</option> <option value="Middle School Math 7">Middle School Math 7</option> <option value="Middle School Math 8: Pre-Algebra">Middle School Math 8: Pre-Algebra</option> <option value="Middle School Music of the World">Middle School Music of the World</option> <option value="Middle School Physical Fitness">Middle School Physical Fitness</option> <option value="Middle School U.S. History">Middle School U.S. History</option> <option value="Middle School World History">Middle School World History</option> <option value="Middle School World History and Geography">Middle School World History and Geography</option> <option value="Mobile App Design with MIT App Inventor">Mobile App Design with MIT App Inventor</option> <option value="Music Appreciation Odyssey">Music Appreciation Odyssey</option> <option value="Mythology and Folklore: Legendary Tales">Mythology and Folklore: Legendary Tales</option> <option value="Networking and Cybersecurity Essentials">Networking and Cybersecurity Essentials</option> <option value="Networking Essentials">Networking Essentials</option> <option value="Oceanography">Oceanography</option> <option value="Personal Fitness">Personal Fitness</option> <option value="Personal Finance">Personal Finance</option> <option value="Philosophy: The Big Picture">Philosophy: The Big Picture</option> <option value="Physical Science">Physical Science</option> <option value="Physics">Physics</option> <option value="Piano">Piano</option> <option value="PreCalculus">PreCalculus</option> <option value="Probability and Statistics">Probability and Statistics</option> <option value="Psychology">Psychology</option> <option value="Reading Strategies: Fields of Reading">Reading Strategies: Fields of Reading</option> <option value="Science 6">Science 6</option> <option value="Science 7">Science 7</option> <option value="Science 8">Science 8</option> <option value="Social Media">Social Media</option> <option value="Sociology">Sociology</option> <option value="Spanish 1">Spanish 1</option> <option value="Spanish 2">Spanish 2</option> <option value="Spanish 3">Spanish 3</option> <option value="Spanish 4">Spanish 4</option> <option value="Sports and Entertainment Marketing">Sports and Entertainment Marketing</option> <option value="STEM Tools for the Future (w TinkerCAD)">STEM Tools for the Future (w TinkerCAD)</option> <option value="Study Skills">Study Skills</option> <option value="U.S. History and Geography">U.S. History and Geography</option> <option value="Veterinary Science: The Care of Animals">Veterinary Science: The Care of Animals</option> <option value="Video Game Design with Java">Video Game Design with Java</option> <option value="Visual Art Comprehension I">Visual Art Comprehension I</option> <option value="World History and Geography">World History and Geography</option> <option value="World Literature">World Literature</option> <option value="World Religions: Exploring Diversity">World Religions: Exploring Diversity</option></select><div class="level_2"><label class="required">Please Select the Appropriate Course Section</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_course_section_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_course_section_1546509]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_course_subject_1546509_65000192439').nested_select_tag({"data_tree":[["Accounting","Accounting",[["A","A",[]],["B","B",[]]]],["Advanced Drawing","Advanced Drawing",[]],["Aeronautics and Space Travel","Aeronautics and Space Travel",[]],["African American History","African American History",[]],["Agriscience Foundations","Agriscience Foundations",[]],["Algebra 1","Algebra 1",[["A","A",[]],["B","B",[]]]],["Algebra 2","Algebra 2",[["A","A",[]],["B","B",[]]]],["American Literature (English 11-12)","American Literature (English 11-12)",[["A","A",[]],["B","B",[]]]],["American Sign Language 1","American Sign Language 1",[["A","A",[]],["B","B",[]]]],["American Sign Language 2","American Sign Language 2",[["A","A",[]],["B","B",[]]]],["Anatomy and Physiology","Anatomy and Physiology",[["A","A",[]],["B","B",[]]]],["Anthropology I: Uncovering Human Mysteries","Anthropology I: Uncovering Human Mysteries",[]],["AP Art History","AP Art History",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Biology","AP Biology",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Calculus AB","AP Calculus AB",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Calculus BC","AP Calculus BC",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Chemistry","AP Chemistry",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Chinese","AP Chinese",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Computer Science A","AP Computer Science A",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Computer Science Principles","AP Computer Science Principles",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP English Language and Composition","AP English Language and Composition",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP English Literature and Composition","AP English Literature and Composition",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Environmental Science","AP Environmental Science",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP European History","AP European History",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Human Geography","AP Human Geography",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Macroeconomics","AP Macroeconomics",[]],["AP Microeconomics","AP Microeconomics",[]],["AP Physics 1","AP Physics 1",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Physics 2","AP Physics 2",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Physics C: Mechanics","AP Physics C: Mechanics",[["Sem 1","Sem 1",[]],["Sem 2","Sem 2",[]]]],["AP Psychology","AP Psychology",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Spanish","AP Spanish",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP Statistics","AP Statistics",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP U.S. Government and Politics","AP U.S. Government and Politics",[]],["AP U.S. History","AP U.S. History",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["AP World History: Modern","AP World History: Modern",[["Semester 1","Semester 1",[]],["Semester 2","Semester 2",[]]]],["Applications of Artificial Intelligence","Applications of Artificial Intelligence",[]],["Archaeology: Detectives of the Past","Archaeology: Detectives of the Past",[]],["Architectural Design I","Architectural Design I",[]],["Astronomy","Astronomy",[]],["Basic Web Design: HTML & CSS","Basic Web Design: HTML & CSS",[]],["Bioethics","Bioethics",[]],["Biology","Biology",[["A","A",[]],["B","B",[]]]],["British Literature (English 11-12)","British Literature (English 11-12)",[["A","A",[]],["B","B",[]]]],["Business Ethics","Business Ethics",[]],["Calculus","Calculus",[["A","A",[]],["B","B",[]]]],["Career Exploration in Finance and Banking","Career Exploration in Finance and Banking",[]],["Career Exploration in Healthcare","Career Exploration in Healthcare",[]],["Career Planning","Career Planning",[]],["Careers - Find Your Future","Careers - Find Your Future",[]],["Careers in Criminal Justice: Finding Your Specialty","Careers in Criminal Justice: Finding Your Specialty",[]],["CCNA","CCNA",[["1: Introduction to Networking","1: Introduction to Networking",[]],["2: Routing and Switching Essentials","2: Routing and Switching Essentials",[]],["3: Enterprise Networking, Security and Automation","3: Enterprise Networking, Security and Automation",[]]]],["Character Education","Character Education",[]],["Chemistry","Chemistry",[["A","A",[]],["B","B",[]]]],["Chinese 1","Chinese 1",[["A","A",[]],["B","B",[]]]],["Chinese 2","Chinese 2",[["A","A",[]],["B","B",[]]]],["Chinese 3","Chinese 3",[["A","A",[]],["B","B",[]]]],["Chinese 4","Chinese 4",[["A","A",[]],["B","B",[]]]],["Civics","Civics",[]],["Composition","Composition",[]],["Computer Basics (Google Suite)","Computer Basics (Google Suite)",[]],["Creative Writing","Creative Writing",[]],["Criminology","Criminology",[]],["Cybersecurity Essentials","Cybersecurity Essentials",[]],["Digital Information Technology","Digital Information Technology",[]],["Digital Photography","Digital Photography",[]],["Earth Science","Earth Science",[["A","A",[]],["B","B",[]]]],["Economics","Economics",[]],["Economics of Personal Finance","Economics of Personal Finance",[]],["EdReady English","EdReady English",[["Grades 10-12","Grades 10-12",[]],["Grades 8-9","Grades 8-9",[]]]],["EdReady Math","EdReady Math",[["4th Grade","4th Grade",[]],["5th Grade","5th Grade",[]],["6th Grade","6th Grade",[]],["7th Grade","7th Grade",[]],["8th Grade","8th Grade",[]],["HS Algebra 1","HS Algebra 1",[]],["HS Algebra 2","HS Algebra 2",[]],["HS Geometry","HS Geometry",[]],["HS Trigonometry/PreCalculus","HS Trigonometry/PreCalculus",[]],["SAT Math Prep","SAT Math Prep",[]]]],["Employability Skills","Employability Skills",[]],["English 9","English 9",[["A","A",[]],["B","B",[]]]],["English 10","English 10",[["A","A",[]],["B","B",[]]]],["Entrepreneurship","Entrepreneurship",[]],["Environmental Science","Environmental Science",[["A","A",[]],["B","B",[]]]],["Essentials Algebra","Essentials Algebra",[["1A","1A",[]],["1B","1B",[]],["2A","2A",[]],["2B","2B",[]]]],["Essentials Biology","Essentials Biology",[["A","A",[]],["B","B",[]]]],["Essentials Chemistry","Essentials Chemistry",[["A","A",[]],["B","B",[]]]],["Essentials Economics","Essentials Economics",[]],["Essentials Geometry","Essentials Geometry",[["A","A",[]],["B","B",[]]]],["Essentials H.S. English","Essentials H.S. English",[["1A","1A",[]],["1B","1B",[]],["2A","2A",[]],["2B","2B",[]],["3A","3A",[]],["3B","3B",[]],["4A","4A",[]],["4B","4B",[]]]],["Essentials U.S. Government","Essentials U.S. Government",[]],["Essentials U.S. History","Essentials U.S. History",[["A","A",[]],["B","B",[]]]],["Essentials World History","Essentials World History",[["A","A",[]],["B","B",[]]]],["Exploring a World of Languages","Exploring a World of Languages",[]],["Film Studies: American Film Survey","Film Studies: American Film Survey",[]],["First Nations: A History of Inigenous Peoples of the Americas","First Nations: A History of Inigenous Peoples of the Americas",[]],["Forensic Science","Forensic Science",[]],["Foundations of Programming","Foundations of Programming",[["A","A",[]],["B","B",[]]]],["French 1","French 1",[["A","A",[]],["B","B",[]]]],["French 2","French 2",[["A","A",[]],["B","B",[]]]],["Future Proud Michigan Educator","Future Proud Michigan Educator",[]],["Geometry","Geometry",[["A","A",[]],["B","B",[]]]],["German 1","German 1",[["A","A",[]],["B","B",[]]]],["German 2","German 2",[["A","A",[]],["B","B",[]]]],["Guitar 1","Guitar 1",[["A","A",[]],["B","B",[]]]],["Guitar 2","Guitar 2",[["A","A",[]],["B","B",[]]]],["Health Education","Health Education",[]],["Health Education (Abstinence Only)","Health Education (Abstinence Only)",[]],["History of Gaming and eSports","History of Gaming and eSports",[]],["Hospitality and Tourism: Traveling the Globe","Hospitality and Tourism: Traveling the Globe",[]],["Introduction to Artificial Intelligence","Introduction to Artificial Intelligence",[]],["Japanese 1","Japanese 1",[["A","A",[]],["B","B",[]]]],["Japanese 2","Japanese 2",[["A","A",[]],["B","B",[]]]],["JavaScript Game Design","JavaScript Game Design",[]],["Journalism (Introduction)","Journalism (Introduction)",[]],["Language Arts","Language Arts",[["6A","6A",[]],["6B","6B",[]],["7A","7A",[]],["7B","7B",[]],["8A","8A",[]],["8B","8B",[]]]],["Latin 1","Latin 1",[["A","A",[]],["B","B",[]]]],["Latin 2","Latin 2",[["A","A",[]],["B","B",[]]]],["Leadership Skills Development","Leadership Skills Development",[]],["Leadership Skills Development (Grades 6-8)","Leadership Skills Development (Grades 6-8)",[["A","A",[]],["B","B",[]]]],["Learning in a Digital World: Digital Citizenship","Learning in a Digital World: Digital Citizenship",[]],["Linux Essentials","Linux Essentials",[]],["Linux Operating System","Linux Operating System",[["1","1",[]],["2","2",[]]]],["Mathematics","Mathematics",[["6A","6A",[]],["6B","6B",[]],["7A","7A",[]],["7B","7B",[]]]],["Mathematics in the Workplace","Mathematics in the Workplace",[]],["Mathematics of Baseball","Mathematics of Baseball",[]],["Mathematics of Personal Finance","Mathematics of Personal Finance",[]],["Medical Terminology","Medical Terminology",[]],["Middle School Digital Art and Design","Middle School Digital Art and Design",[]],["Middle School English Language Arts","Middle School English Language Arts",[["6A","6A",[]],["6B","6B",[]]]],["Middle School Health","Middle School Health",[]],["Middle School Math 6","Middle School Math 6",[["A","A",[]],["B","B",[]]]],["Middle School Math 7","Middle School Math 7",[["A","A",[]],["B","B",[]]]],["Middle School Math 8: Pre-Algebra","Middle School Math 8: Pre-Algebra",[["A","A",[]],["B","B",[]]]],["Middle School Music of the World","Middle School Music of the World",[["A","A",[]],["B","B",[]]]],["Middle School Physical Fitness","Middle School Physical Fitness",[]],["Middle School U.S. History","Middle School U.S. History",[["A","A",[]],["B","B",[]]]],["Middle School World History","Middle School World History",[["A","A",[]],["B","B",[]]]],["Middle School World History and Geography","Middle School World History and Geography",[["A","A",[]],["B","B",[]]]],["Mobile App Design with MIT App Inventor","Mobile App Design with MIT App Inventor",[]],["Music Appreciation Odyssey","Music Appreciation Odyssey",[]],["Mythology and Folklore: Legendary Tales","Mythology and Folklore: Legendary Tales",[]],["Networking and Cybersecurity Essentials","Networking and Cybersecurity Essentials",[]],["Networking Essentials","Networking Essentials",[]],["Oceanography","Oceanography",[["A","A",[]],["B","B",[]]]],["Personal Fitness","Personal Fitness",[]],["Personal Finance","Personal Finance",[]],["Philosophy: The Big Picture","Philosophy: The Big Picture",[]],["Physical Science","Physical Science",[["A","A",[]],["B","B",[]]]],["Physics","Physics",[["A","A",[]],["B","B",[]]]],["Piano","Piano",[["1A","1A",[]],["1B","1B",[]]]],["PreCalculus","PreCalculus",[["A: Algebra Review & Trigonometry","A: Algebra Review & Trigonometry",[]],["B: Functions & Graphical Analysis","B: Functions & Graphical Analysis",[]]]],["Probability and Statistics","Probability and Statistics",[]],["Psychology","Psychology",[]],["Reading Strategies: Fields of Reading","Reading Strategies: Fields of Reading",[["A","A",[]],["B","B",[]]]],["Science 6","Science 6",[["A","A",[]],["B","B",[]]]],["Science 7","Science 7",[["A","A",[]],["B","B",[]]]],["Science 8","Science 8",[["A","A",[]],["B","B",[]]]],["Social Media","Social Media",[]],["Sociology","Sociology",[["I","I",[]],["II","II",[]]]],["Spanish 1","Spanish 1",[["A","A",[]],["B","B",[]]]],["Spanish 2","Spanish 2",[["A","A",[]],["B","B",[]]]],["Spanish 3","Spanish 3",[["A","A",[]],["B","B",[]]]],["Spanish 4","Spanish 4",[["A","A",[]],["B","B",[]]]],["Sports and Entertainment Marketing","Sports and Entertainment Marketing",[]],["STEM Tools for the Future (w TinkerCAD)","STEM Tools for the Future (w TinkerCAD)",[]],["Study Skills","Study Skills",[]],["U.S. History and Geography","U.S. History and Geography",[["A","A",[]],["B","B",[]]]],["Veterinary Science: The Care of Animals","Veterinary Science: The Care of Animals",[]],["Video Game Design with Java","Video Game Design with Java",[]],["Visual Art Comprehension I","Visual Art Comprehension I",[]],["World History and Geography","World History and Geography",[["A","A",[]],["B","B",[]]]],["World Literature","World Literature",[]],["World Religions: Exploring Diversity","World Religions: Exploring Diversity",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000192439","subcategory_id":"helpdesk_ticket_custom_field_cf_course_section_1546509_65000192439"}); //]]> </script> </div>
<label class=" required control-label cf_slp_course_issue_type_tier_1_1546509-label " for="helpdesk_ticket_cf_slp_course_issue_type_tier_1_1546509">Please Select Which Item Best Represents Your Issue</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_slp_course_issue_type_tier_1_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_slp_course_issue_type_tier_1_1546509]"><option value="">...</option> <option value="Content Issues">Content Issues</option> <option value="Course Setup">Course Setup</option> <option value="Other">Other</option></select><div class="level_2"><label class="required">Please Select Which Item Best Represents Your Issue</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_slp_course_issue_type_tier_2_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_slp_course_issue_type_tier_2_1546509]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Please Select Which Item Best Represents Your Issue</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_course_issue_type_tier_3_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_course_issue_type_tier_3_1546509]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_slp_course_issue_type_tier_1_1546509_65000192439').nested_select_tag({"data_tree":[["Content Issues","Content Issues",[["Access To Content","Access To Content",[["Broken Link","Broken Link"],["Broken Image","Broken Image"],["Broken Video","Broken Video"],["Subscription Content","Subscription Content"],["Other Missing or Blocked Content","Other Missing or Blocked Content"]]],["Content Error","Content Error",[["Misspelling / Grammar","Misspelling / Grammar"],["Arithmetic / Calculation Error","Arithmetic / Calculation Error"],["Factual Inaccuracy","Factual Inaccuracy"],["Outdated Information","Outdated Information"]]],["Content Bias","Content Bias",[["Agism","Agism"],["Sex/Gender","Sex/Gender"],["Race/Ethnicity/National Origin","Race/Ethnicity/National Origin"],["Disability/Ableism","Disability/Ableism"],["Religion/Creed/Culture","Religion/Creed/Culture"]]]]],["Course Setup","Course Setup",[["Quiz Error","Quiz Error",[]],["Quiz Password","Quiz Password",[]],["Rubric Issue","Rubric Issue",[]],["Gradebook Error","Gradebook Error",[]],["Pacing Guide Error","Pacing Guide Error",[]],["Syllabus Error","Syllabus Error",[]]]],["Other","Other",[["Assessment Issue","Assessment Issue",[]],["Course Design Issue","Course Design Issue",[]],["Instructor Grading Issue","Instructor Grading Issue",[]],["Technical or Technology Issue","Technical or Technology Issue",[]],["Something Else (SLP Course Issue)","Something Else (SLP Course Issue)",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000192439","subcategory_id":"helpdesk_ticket_custom_field_cf_slp_course_issue_type_tier_2_1546509_65000192439","item_id":"helpdesk_ticket_custom_field_cf_course_issue_type_tier_3_1546509_65000192439"}); //]]> </script> </div>
<label class=" required control-label cf_progress330159_1546509-label " for="helpdesk_ticket_cf_progress330159_1546509">Is This Issue Impeding Progress?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_progress330159_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_progress330159_1546509]"><option value="">...</option> <option value="Yes, This Affects My Progress">Yes, This Affects My Progress</option> <option value="No, I Can Complete My Work">No, I Can Complete My Work</option> <option value="I Am Not Sure">I Am Not Sure</option></select><div class="level_2"><label class="required">How Has This Affected Your Progress?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_affect_on_progress_1546509_65000192439" name="helpdesk_ticket[custom_field][cf_affect_on_progress_1546509]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_progress330159_1546509_65000192439').nested_select_tag({"data_tree":[["Yes, This Affects My Progress","Yes, This Affects My Progress",[["I have to use a workaround to complete my work.","I have to use a workaround to complete my work.",[]],["I cannot view or complete non-graded course content","I cannot view or complete non-graded course content",[]],["The issue negatively impacts my grade","The issue negatively impacts my grade",[]],["I cannot view or complete a required assignment","I cannot view or complete a required assignment",[]],["I cannot make any progress in the course at all","I cannot make any progress in the course at all",[]],["I cannot complete an assignment and my course is ending soon.","I cannot complete an assignment and my course is ending soon.",[]]]],["No, I Can Complete My Work","No, I Can Complete My Work",[]],["I Am Not Sure","I Am Not Sure",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000192439","subcategory_id":"helpdesk_ticket_custom_field_cf_affect_on_progress_1546509_65000192439"}); //]]> </script> </div>
<label class=" required control-label cf_other_1546509-label " for="helpdesk_ticket_cf_other_1546509">How can we help you today?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_other_1546509]" id="helpdesk_ticket_custom_field_cf_other_1546509"><option value="">...</option> <option data-id="65000192402" value="I need help with billing or invoicing">I need help with billing or invoicing</option> <option data-id="65000168655" value="I need information about Michigan Virtual's products and/or services">I need information about Michigan Virtual's products and/or services</option> <option data-id="65000168656" value="Something else">Something else</option></select> </div>
<label class=" required control-label cf_data_share_optout_1546509-label " for="helpdesk_ticket_cf_data_share_optout_1546509">What information (data) sharing would you like to opt-out of? </label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_data_share_optout_1546509]" id="helpdesk_ticket_custom_field_cf_data_share_optout_1546509"><option value="">...</option> <option data-id="65000211551" value="MiRegistry Data Share">MiRegistry Data Share</option> <option data-id="65000211552" value="Student Research Activity">Student Research Activity</option> <option data-id="65000211553" value="Other">Other</option></select> </div>
<label class=" required control-label cf_optout_info_1546509-label " for="helpdesk_ticket_cf_optout_info_1546509">Please provide a first name, last name and email address of person to opt-out, reasoning for opt-out, instruction and/or questions you might have. </label> <div class="controls "> <textarea class=" required paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_optout_info_1546509]" id="helpdesk_ticket_custom_field_cf_optout_info_1546509"> </textarea> </div>
<label class=" control-label cf_miregistryid_1546509-label " for="helpdesk_ticket_cf_miregistryid_1546509">MiRegistry Users Only: Please provide your MiRegistry ID.</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_miregistryid_1546509]" id="helpdesk_ticket_custom_field_cf_miregistryid_1546509" /> </div>
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