Information Technology A to Z Index IT Service Support Request

Office 365 Support

Office365 Email Migration - iOS Instructions for Native Mail App

This will show you how to set up your new Office365 email on the native iOS email app

Office365 Email Migration - iOS Instructions for the Outlook App

Skip adding additional accounts if prompted.This will show you how to set up your new Office365 email on the Outlook email app

Group or ungroup messages in your Inbox

This article explains how to remove the Focused Inbox in Outlook in Office 365

Attach OneDrive File in Blackboard

Issue: I want to submit a file saved in my Microsoft OneDrive to an assignment in Blackboard

Resolution:

Office365 Email Migration - Android Instructions for the Outlook Mail App

This will show you how to set up your new Office365 email on the Outlook email app

Join a Microsoft Teams meeting in Outlook

This knowledgebase articlet will explain how to join a Teams meeting from your Outlook calendar

Before Email Migration to Office 365

On the day EKU IT will be migrating your email account to the Office 365 cloud you will receive this message.  Note: Your voicemail will not work (getting or checking messages) during this process.

Office365 Email Migration - Android Instructions for Native Mail App

This will show you how to set up your new Office365 email on the native Android email app
 

Setting Up OneDrive - Mac

Installing the OneDrive app (if you already have this app, go to the next section)

  1. Open the App Store
  2. Search for OneDrive
  3. Install the OneDrive app from Microsoft

    Install the OneDrive app from Microsoft

Copy Data to a Personal OneDrive Account

Students are eligible to copy their EKU data to a personal account.

Transfer OneDrive Data to Another Person or Group

The simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team  Then move the files to the new team.

Send automatic out of office replies from Outlook for Windows

Use automatic (Out of Office) replies from Outlook for Windows to tell people you won't be responding right away to their email messages.

New Outlook for Windows

  • On the View tab, select  View settings.

Set up auto-reply (out of office)

How to set up auto-reply (out of office)

  1. Select File > Automatic Replies.

OneDrive: Transfer To A Different Storage Service

If you want to move from OneDrive storage to another service (for example Google Drive) you will need to copy the data to the other service. Once you copy over the files, you can delete the content in OneDrive. 

Manage email messages by using rules

Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts.

The easiest and most common rule to create is one that allows you to move an item from a certain sender or with certain words in the subject line to another folder. You can create this rule directly from a message you've already received.