• October 6, 2015
  • Business & Economics
  • USD $16.95
  • Format: Softbound/Paperback
  • ISBN-13: 9781632990549
  • Trim: 5.5in × 8.5in

The Human Factor to Profitability

Building a People-Centered Culture for Long-Term Success

Jeanette Kersten, EdD, Jeanette Kersten,EdD & Kelly La Venture, EdD

Dr. Kersten, Associate Professor, University of Wisconsin-Stout

Dr. Jeanette Kersten is an Associate Professor and Endowed Chair for People Process Culture in the Department of Operations and Management, College of Management at the University of Wisconsin-Stout, Menomonie WI. She teaches graduate courses in Organizational Development/Change Management, Organizational Culture, and Human Resource Development. She supervises many graduate student research projects in the private and nonprofit sector each semester. Dr. Kersten graduated from the University of St. Thomas, Minneapolis, MN, Doctoral Program in Organization Learning and Development in 2007. Her Doctoral Research investigated the lived experiences of women in their workplace relationships with supervisors and their use of Emotional Intelligence Competencies. Dr. Kersten has presented research on the effects of truck cab design for women truck drivers at the 2014 Women’s Issues in Transportation (WIit) Conference in Paris, France. She conducts research with organizations in the private and nonprofit sectors on organizational culture, transformational change, and leadership development. Dr. Kersten may be reached at kerstenj@uwstout.edu.


Dr. Kelly LaVenture

Dr. Kelly La Venture is Assistant Professor and Director of Marketing Assistance and Research Solutions in the Department of Business Administration, College of Business, Technology and Communication at Bemidji State University, Bemidji, MN. Dr. LaVenture teaches courses in research, management, and marketing. She graduated from the University of St. Thomas, Minneapolis, MN, Doctoral Program in Organization Learning and Development in 2013. Her doctoral research investigated the proposition that the application of learned skills and concepts of (1) critical reflection of self-behavior, (2) identification of values or assumptions underlying the behavior, (3) changes in underlying values or assumptions, and (4) changes in the behavior, fosters double-loop learning.

Dr. La Venture has presented research on double-loop learning at the Organization Development Network (ODN) Conference in San Jose, CA, and Socio-Economic Approach to Management (SEAM) at the Ireland International Conference on Education (IICE) in Dublin, Ireland. Dr. La Venture conducts research and consults with organizations in the private and nonprofit sectors. She finds the most satisfying work is helping organizations cultivate healthy and people-focused environments. She may be reached at klaventure@bemidjistate.edu.

The University of Wisconsin-Stout Menomonie, WI

UW-Stout is a comprehensive, career-focused university where students, faculty, and staff use applied learning, scientific theory, humanistic understanding, creativity, and research to solve real-world problems, grow the state’s economy, and serve society. UW-Stout provides a distinctive array of innovative programs that produce graduates who are prized in the marketplace. The six-month post-graduation employment rate for UW-Stout graduates has been at 97 percent for more than a decade, with more than three-quarters of them in their field of study. The university’s nearly 9,300 students, supported by 472 faculty and instructional academic staff and 949 additional staff, can select from 45 undergraduate programs, 20 master’s degree programs, and three advanced degree programs: Ed.S. in Career and Technical Education, Ed.S. in School Psychology, and Ed.D. in Career and Technical Education. The university is located on a beautiful campus in Menomonie, situated in western Wisconsin, 60 minutes east of Minneapolis-St. Paul on Interstate 94. The campus is located in the scenic Chippewa Valley Region with a population base of more than 200,000. For more information, please visit http://www.uwstout.edu/.