Getting started with Smart Gallery


Remote meeting attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room. To address this issue, Zoom Rooms Smart Gallery displays multiple video feeds from a single conference room. This allows the Zoom Room cameras to focus more closely on groups of participants and display these people more clearly to remote attendees. Effective collaboration between remote attendees and Zoom Room participants can be enhanced by the face-to-face meeting experience.

This article covers:

Prerequisites for using Smart Gallery

Enable Smart Gallery 

Use smart Gallery with a standalone camera

Note: Windows and macOS devices can support up to six video streams, while Logitech devices and Yealink A10/A20s can support up to 5 video streams. All other devices can support up to three.

System requirements

Appliances

VendorModelSmart Gallery Support
NeatBarSupported
NeatBar ProSupported
NeatBoardSupported
Poly

Studio X30

Supported
PolyStudio X50Supported
PolyStudio X52Supported
PolyStudio X70Supported
PolyG7500 w/ E70 CameraSupported
YealinkA10 Meeting BarSupported
YealinkA20 Meeting BarSupported
YealinkA30 Meeting BarSupported
LogitechRally BarSupported
LogitechRally Bar MiniSupported
LogitechRally Bar HuddleSupported

All-in-one room systems

VendorModelSmart Gallery Support

DTEN

D7Supported

Windows/Mac

ProcessorOS

Fourth or fifth generation quad-core Intel Core i3, i5, i7 and i9 processors

64-bit Windows 10 or greater

Zoom Rooms for Windows 64-bit version

Sixth generation or greater, dual-core or greater Intel Core i5, i7 and i9 processors (excluding Y-series).

64-bit Windows 10 or greater

Zoom Rooms for Windows 64-bit version

Intel Graphics Driver version 31.x.x.x or greater

Quad-core Intel Xeon E3 or E5 processors (“Broadwell” architecture or newer)

64-bit Windows 10 or greater

Zoom Rooms for Windows 64-bit version

Apple M1 processor

MacOS 10.13 or greater

Fourth or fifth generation quad-core Intel Core i3, i5, i7 and i9 processors

MacOS 10.13 or greater

Fourth or fifth generation dual-core Intel Core i5, i7 and i9 processors

MacOS 10.13 or greater

Quad- core Intel Xeon E3, E5 or W processors (“Ivy Bridge” architecture or newer)

MacOS 10.13 or greater

Requirements for six streams

ProcessorOS

Fourth or fifth generation Intel Core i3, i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 3GHz

64-bit Windows 10 or greater

Zoom Rooms Windows Client (64-bit)

Sixth or seventh generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >=3 GHz

64-bit Windows 10 or greater

Zoom Rooms Windows Client (64-bit)

Intel Graphics Driver version 31.x.x.x or greater

Eighth or greater generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 2GHz

64-bit Windows 10 or greater

Zoom Rooms Windows Client (64-bit)

Intel Graphics Driver version 31.x.x.x or greater

Intel 12th generation and above

64-bit Windows 10 or greater

Zoom Rooms Windows Client (64-bit)

Eighth or greater generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 3GHz

MacOS 10.13 or greater

All M1 chips and above

MacOS 10.13 or greater

Recommendations for dual or triple screen rooms

Windows macOS

Dual Screen: Intel tenth generation Core i5, 4-core processor, 2.40GHz or greater

Triple Screen: Intel tenth generation Core i7, 8-core or greater desktop processor, 2.0GHz or greater

16GB RAM, dual channel (2* 8GB), or greater

Zoom Rooms for Windows 64-bit version

Intel Graphics Driver version 31.x.x.x or greater

Mac M1 CPU, or

Mac M2 CPU, or

Intel eighth generation Core i7, 6‑core, 3.2GHz (turbo boost up to 4.6GHz) CPU

 

Supports Dual or Triple Screen

Requirements for 4k cropping

Zoom Rooms will use the full resolution of 4K-capable cameras to perform higher quality cropping of distant participants to maintain a higher level of image quality.

WindowsmacOS
Intel 11th gen I5 and aboveM1 and above, MacOS version >= 13.0

How to enable Smart Gallery

The Smart Gallery experience can be enabled using the Multi-Stream setting on the Zoom Rooms controller or Zoom Rooms for Touch display.

On a Zoom Rooms controller

  1. Tap Camera Control on the controller interface.
  2. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display. 
  3. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

On a Zoom Rooms for Touch display

  1. Tap More on the display, then tap Settings.
  2. Tap Camera, then tap Open Camera Control.
  3. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display.
  4. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

How to set Smart Gallery as the room default view

You can set Smart Gallery as the room default view by toggling the Multi-Stream setting on the Zoom web portal.

  1. Sign in to the Zoom web portal.
  2. Click Room Management, then click Zoom Rooms.
  3. You can use the Zoom Rooms location hierarchy to enable Smart Gallery from the account, location, or room settings. For this example, click Account Settings.
  4. Click the Account Profile tab and scroll down to the Devices heading, then click the radio button to toggle the Multi-Stream setting.
  5. (Optional) Click the drop down next to Max Feed Number to limit number of video feeds displayed. 

How to hide the full room view

A camera view of the entire room will accompany the other smart gallery video streams by default. If you want to hide this view and see only the individual video streams, follow these steps:

  1. Start a meeting in your Zoom Room with smart gallery enabled.
  2. Tap  Participants.
  3. Tap the ellipses  next to the entry for the Zoom Room. 
  4. Tap Hide Room View.
  5. (Optional) If you want to change the setting again, follow steps 2-4 and tap Show Room View

How to use Smart Gallery with standalone cameras

One Smart Gallery camera can be used with one or two additional standalone cameras.The additional stand-alone camera(s) can be used with any camera mode supported by the hardware: Manual (including default preset), Speaker Focus, Auto framing, or Multi-focus.

  1. Enable multi-camera mode.
  2. Configure your camera controls from your room controller or touch display. 

How remote attendees experience Smart Gallery

Remote meeting attendees will be able to view all the available video streams from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views. Each Zoom Room video stream is displayed as a distinct meeting participant with full resolution. These same meeting participants are named using a pattern that includes the Zoom Room name followed by a number, for example: "Conference Room 1", "Conference Room 2", etc.

Note: Remote attendees with Poly X30, Poly X50 and Yealink A20 devices will be able to identify the active speaker in a room with Smart Gallery enabled. 

Remote attendees with other devices will see the main camera feed from the Zoom Room as the active speaker, even if participants from the other Zoom Room camera feeds are speaking.

What resolutions are supported with Smart Gallery?

Mac and Windows Zoom Rooms

OSProcessorProcessor Frequency (GHz)Supported Stream Resolutions

Windows/Mac*

8+ Cores

2+

One Main 720p
Five Secondary 360p

Windows/Mac*

6+ Cores

2+

One Main 720p
Five Secondary 360p

Windows/Mac

6+ Cores

<2

One Main 720p
Two Secondary 720p

Windows/Mac

4 Cores

<1.5

Three at 360p

Windows/Mac

4 Cores

1.5 - 2

One Main 720p
Two Secondary 360p

Windows/Mac*

4 Cores

2 - 3

One Main 720p
Five Secondary 360p

Windows/Mac*

4 Cores

3+

One Main 720p
Five Secondary 360p

Windows

2 Cores

2.5+

One Main 720p
Two Secondary 360p

Windows

2 Cores

<2.5

Three at 360p

MacOS

Dual Core i7

-

Three at 360p

MacOS
(10.15+ required)

Dual Core i5

-

Three at 360p

Windows/Mac*

i3 - 4+ Cores
(8th Gen+)

3+

One Main 720p
Five Secondary 360p

*Device supports six streams

N/A

N/A

Three at 720p

On Mac and Windows Zoom Rooms, when sharing is triggered, the sending resolution will change as follows:

Original Resolutions

Stream Resolution During Screen Share

One Main 1080p
Five Secondary 360p

One Main 720p
Five Secondary 360p

One Main 1080p
Two Secondary 720p

One Main 720p
Two Secondary 360p

Three at 720p

One Main 720p
Two Secondary 360p

One Main 720p
Two Secondary 360p

Three at 360p

Three at 360p

Three at 360p

Note: Currently, a Zoom Room cannot use Smart Gallery and Multi-camera mode simultaneously.

Zoom Room Appliances

DeviceSupported Stream Resolutions

Neat Bar Pro

Three at 720p
Neat Frame

Three at 720p

Poly X30/X50/X70/G7500

Three at 720p

Logitech

Three at 720p

Logitech

One Main at 720p

Four Secondary at 360p

Yealink M500

Three at 720p

Yealink A10/A20

Three at 720p

or

One Main at 720p

Four Secondary at 360p

Other

One Main at 720p

Two Secondary at 360p