Bus Pass Application Process

Bus pass applications and payments will be processed through MySchoolBucks. Payments will not be taken over the phone.

Click the MySchoolBucks link to complete your bus pass application. After completing the bus pass application and selecting PURCHASE, you will be given the ability to check out as a guest or use an existing MSB account. General fees for various types of service can be found on the bus pass application.

After making your selection, you will be prompted to review, and then confirm your order. When confirming your order, you will be prompted to enter your first and last name and your e-mail address. Shortly after confirming your order, you will be sent an order confirmation via e-mail. The confirmation indicates that the bus pass application has been submitted. If you did not receive a confirmation e-mail from MySchoolBucks please resubmit your bus pass application.

Once submitted, your bus pass application will be put into a queue for review and processing by the EGUSD Department of Transportation. Fees, if required, will be calculated based on service needs of each student with consideration for any applicable fee waivers. If a fee is required, you will be invoiced by e-mail for the amount owed as soon as practicable. After receiving the invoice, you will be able to use the MySchoolBucks secure payment portal to process your payment.

Fee Waivers

In some cases, your students may be eligible for free transportation. As practicable, the EGUSD Department of Transportation will verify eligibility within our school database (SYNERGY) and/or the appropriate EGUSD Department in which records are kept. Transportation fees will be waived for pupils that meet eligibility requirements. Additional documentation for review, may be required to establish transportation fee waiver eligibility.

Fee waivers based on household income cannot be verified via intra-district communication. To receive a fee waiver based on household income, please contact EGUSD Food and Nutrition Services to obtain a current food service letter. The Food Service Letter will notate if a student qualifies for free or reduced lunch.

It is the parent(s) and/or guardian(s) responsibility to provide evidence that their student(s) qualify for free or reduced lunch to the EGUSD Department of Transportation.  Applications that require the review of a food service letter will not be processed until it can be verified that the student(s) on the application qualify for free or reduced lunch.

All required documents for verification can be e-mailed to transbus@egusd.net, you may also bring your documents to our office at 8421 Gerber Road, Sacramento, CA 95828.

Payment Method

Elk Grove Unified School District allows online payments for bus passes using a credit card, debit card or electronic check via MySchoolBucks.

MySchoolBucks is an online payment service that provides parents the ability to pay for school fees, student purchases and more.

Enrollment is easy but not required, a guest checkout is available.  If you are already using MySchoolBucks to pay for school meals, your account is already set-up and ready to go! MySchoolBucks account holders can login and click on the Bus Pass Application link in the store.

If you do not have an account, you may enroll by following the 4 simple steps:

1. Go to myschoolbucks.com to register for an account.
2. Please select Elk Grove Unified School District as your school district.
3. Add your students using their school name and student ID.
4. Make a payment to your students’ accounts with your credit/debit card or electronic check. A transaction fee of 3.95% will be applied to all payments.

Transportation Services Payment Methods*

• Check, Money Order and Cashier’s check in person or via regular mail (Payable to the “Elk Grove Unified School District” Note: Transportation Services)
• We also accept credit and VISA/MC debit cards in person at the Transportation Services Department (Location Address) or through www.myschoolbucks.com (Please make sure you have your student’s ID number)

*Cash not accepted.

Support

If you have any questions, please visit www.myschoolbucks.com and click Help or call MySchoolBucks Customer Support at 1-855-832-5226.

Refunds, Replacement, and Prorations for Bus Passes

Refunds: Written requests for refunds shall be made directly to the Director of Transportation, or their designee and should contain the following information: Name of student, date that pass would no longer be used, reason for refund request, school of attendance, and address where refund is to be sent. The original bus pass, accompanied by the request for refund, shall be submitted to the Director of Transportation or their designee not later than ten days after transportation services will not be utilized. Refunds shall be based on the date that the original bus pass arrives in the Transportation Office.

Refunds shall be provided for the following reasons, subject to a service charge:

1. Prorated refunds will be made for paid riders who are subsequently reassigned to Special Education classes and become legally eligible for free transportation.
2. Prorated refunds will be made for students moving out of a busing area.

Refunds will not be made for any reason, including loss of riding privileges due to disciplinary action, other than the reasons stated above unless approved by the Director of Transportation.

Single use tickets are nonrefundable.

Replacement of Bus Passes: Bus passes are considered the property of the district, pass holders are expected to safeguard them accordingly. The district assumes no responsibility for lost or stolen passes or tickets. Readable mutilated passes will be replaced upon the payment of a service charge. Missing bus passes will be replaced upon the payment of a service charge and after prior pass purchase has been verified. There will be a service charge for bus passes being replaced for any other reason.

2022-2023 Replacement Bus Pass Request Form